I am detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with an extensive understanding of project management including planning, facilitating and completion. I have been part of the solution of the energy crises with over five years of experience in the utility industry.
· Addressed current green energy policies and educated customers on public utility rebate program.
· Assessed viable projects and managed over forty residential accounts monthly.
· Coordinated and managed across feasible solar projects culminating in twenty-one successful installations.
· Assessed customer's utility bill aggregation in compliance with net metering program requirement prior designed projects.
· Collaborated with other project managers and clients on projects at risk, and facilitated dispute prior full completion of the project.
· Provided proposals and effectively conducted sales presentations in person and
virtually based on the energy needs of customers.
· Established and maintained communication with customers and assured contracts were revised and signed.
. Participated in all-hands meetings and continuous training opportunities to hone craft and build leadership skills.
· Developed strategic plans to provide broadband service to under-served communities and managed thirty-five projects to expand internet service into rural markets of South-east Iowa.
· Assured the installation team completed all projects on time and within budget.
· Managed operation tasks with Entrepreneurial Operation System process that resulted in adding up three Counties to the company's customer base including businesses, Universities, government institutions and residential customers in South-east Iowa.
· Planned with City Council on extending fiber optic and wireless connection service as part of County development.
· Assured compliance with city ordinance and public utility companies on existing and new fiber optic routs were met.
· Coordinated and managed fiber network projects in collaboration with local utility companies (Alliant Energy, Access Energy, Mount Pleasant Electric) and the City Managers to upgrade fiber optic capacity throughout twelve cities and reroute fiber optic from aerial connection to underground for safety measures.
· Developed and implemented the company marketing core process increasing efficiency by 99%.
· Coached and trained two marketing team on brand messaging to strengthen services and support company goals.
· Built strategies focused on residential and business targets.
· Supervised a team implementation of an integrated digital campaign with quarterly tracking customers and measurable installation service.
· Added over two thousand residential customers and two industrial business parks to the company customer base.
· Assured projects were completed within timeline and budget.
· Planned and supervised building maintenance activities.
· Provided planning repairs upon reports of breakdowns or damage.
· Maintained building safety to protect occupants and visitors.
· oversaw fire prevention and security systems, and planned and executed emergency procedures.
· Established and maintained communication with State officials on government initiatives to expand rural broadband.
· Participated in public hearing on Broadband Policies updates.
· Negotiated annual bids with schools' superintendent and stakeholders.
· Developed protocols for international partnership with universities in Brazil and Costa Rica and Iran and India.
· Recruited international students for graduate computer science program, and managed quarterly and annually marketing budget.
· Developed course curriculum, lesson plans and supplemental materials to support student success.
. Designed and administered assessments to evaluate student progress and comprehension.
·. Utilized various teaching methods, including technology and other interactive activities to enhance learning experience.
· Mapped geographic sections of the San Fernando Valley, Los Angeles Basin.
· Implemented real-time data analyses of prolific Oil well logs and provided reports.
· Provided lithologic interpretation of structured subsurface formation and core samples, and recommended perforation depths for Oil exploration.
· Interpreted and translated workshop Dr appointments, counseling sessions from English to Portuguese.
· Translated government meetings, workshops and educational modules from English to Portuguese and vice-versa.
Project Management
Business Protocol Relations
Entrepreneur Operation System
Research
Microsoft Office
Workday CRM
Salesforce CRM
Teaching Methods Techniques
Customer Service