Wilmer Rosales
Scarborough,ON
Summary
Adept Appliance Repair Technician with a proven track record at Gregs Appliance And Lock, specializing in the repair of a wide range of apartment appliances including refrigerators and washing machines. Skilled in diagnosing problems and using multimeters, I excel in troubleshooting faults and performing maintenance, ensuring a 95% first-time fix rate. Demonstrates strong problem-solving abilities and effective communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Appliance Repair Technician
Contractor - JIPPY INC.
10.2023 - Current
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
Appliance Repair Technician
Gregs Appliance And Lock
10.2022 - 10.2023
Repair All Apartment Appliances,
Stove, Microwave Oven, Refrigerator,
Washing Machine, Dryer and Dishwasher.
Education
None - Appliance Servicing
Appliance Technical Institute of Canada
Toronto, ON08.2022
Skills
- Installation procedures
- Multimeter usage
- Diagnosing problems
- Refrigeration Systems
- Repairing units
- Performing maintenance
- Troubleshooting faults
Languages
English
Full Professional
Certification
Certificate of Accomplishment for Appliance Repair
Timeline
Appliance Repair Technician
Contractor - JIPPY INC.
10.2023 - Current
Appliance Repair Technician
Gregs Appliance And Lock
10.2022 - 10.2023
None - Appliance Servicing
Appliance Technical Institute of Canada