Summary
Overview
Work History
Education
Skills
Timeline
Server

Katherine Moreno

Edmonton,AB

Summary

Personable and dedicated Costumer Service Representative with extensive experience in the costumer service industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain costumer sanctification and contribute to company success. Specialized in quality, speed and process optimization. Articulate, enthusiastic and result-oriented with demonstrated passion for building relationships, cultivating partnership and growing business.

Overview

6
6
years of professional experience

Work History

Dental Assistant

Windermere Dental
Edmonton , AB
05.2022 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Documented patient dental health information, medical history and vital signs for future reference.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
  • Prepared comprehensive radiological images.

Server

Mexico Lindo Restaurant
Sherwood Park, AB
10.2021 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Greeted new customers, discussed specials and took drink orders.
  • Learned to make variety of alcoholic drinks
  • Kept server areas clean and stocked to increase efficiency while working tables.

Receptionist

Capital Chrysler Dodge Jeep Ram
Edmonton, AB
07.2020 - 08.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.

Cashier

Swiss Donair
Edmonton, AB
03.2017 - 02.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Greeted customers and responded to requests for information.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.

Education

Dental Assitant -

CDI College
Edmonton, AB
11.2021

High School Diploma -

M.E LaZerte High School
Edmonton, AB
06.2018

Skills

  • Customer service
  • Training for Responsible Liquor Sales and Service
  • Responsible
  • First Aid/CPR
  • Teamwork
  • Verbal and Written Communication
  • Multitasking and Prioritization
  • Fluent in Spanish
  • Organized

Timeline

Dental Assistant

Windermere Dental
05.2022 - Current

Server

Mexico Lindo Restaurant
10.2021 - Current

Receptionist

Capital Chrysler Dodge Jeep Ram
07.2020 - 08.2021

Cashier

Swiss Donair
03.2017 - 02.2020

Dental Assitant -

CDI College

High School Diploma -

M.E LaZerte High School
Katherine Moreno