Willow Lange
Toronto,ON
Summary
Experienced and versatile People Operations Manager with a strong passion for connecting with people, creating fun, diverse, and great places to work. Skilled in recruitment, business strategy support, building out people ops processes and policies, and much much more
Overview
5
5
years of professional experience
Work History
People Operations Manager
Shoelace
Toronto, ON
01.2019 - Current
- As a member of Shoelace's senior management team, advises on overall business and employee retention/engagement strategies, provides coaching and support for all levels of employees in the business, and acts as a champion for employee's feedback and rights
- Total ownership over recruitment (including during the pandemic and the "great resignation"); building and maintaining internal ATS systems (Monday.com and Notion), managing hundreds of applicants a week, hiring for 5+ roles at a time, providing applicants with a transparent, quick, and (hopefully) friendly hiring process
- In 2022 owned all change management as Shoelace transitioned from a "tech-enabled-service" to a marketing agency. This included: onboarding and training an entirely new senior management team, overseeing initiatives to replace a 12 person turnover, and ensuring the strong company culture remained intact
- Saw the company through the pandemic leading all corporate comms, transitioning to a remote first environment, launching countless initiatives to drive an inclusive and positive culture at Shoelace, and creating processes and procedures that directly impacted employee survey responses
People Ops & Recruitment
Motion App
Toronto, ON
09.2023 - Current
- Owns recruitment process and ATS (Lever). Managing 10+ roles, working directly with multiple hiring managers to align on ideal candidate profile ensuring a smooth, fair, and enjoyable process for all candidates
- Planning of offsite company events, including all sourcing and organizing of venues, transportation, and itinerary to ensure successful events without wasting company/employee time or resources
- Ownership over all Canadian employee payroll, perks, and benefits. Including asset management globally, EHC management and support, payroll processing and approval including total management over expense approvals
- Directly communicates with founders in regards to team growth strategies including hiring and recruitment, streamlining processes and procedures, and employee communication
Education
Human Resources Management Certification -
Toronto Metropolitan University
Toronto, ON07-2021
Bachelor of Science - Communication Studies
University of Utah
Salt Lake City, Utah05.2015
Skills
- Employee Lifecycle Management
- Employee Engagement
- Total Rewards
- Change Management & Business Strategy Support
- Recruitment
Timeline
People Ops & Recruitment
Motion App
09.2023 - Current
People Operations Manager
Shoelace
01.2019 - Current
Human Resources Management Certification -
Toronto Metropolitan University
Bachelor of Science - Communication Studies
University of Utah
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