WILLOW CARMOUNT
Ayr,Canada
Overview
4
4
years of professional experience
Work History
Web Designer
University of Waterloo, School of Pharmacy
Waterloo, ON
10.2023 - Current
- Utilized my understanding of Drupal and the Universities CMS to spearhead the revision of the Pharmacy website, optimizing over 300 webpages.
- Demonstrated excellent copywriting abilities by editing verbiage across a variety of webpages to ensure a consistent brand voice, while adhering to University of Waterloo branding guidelines.
- Displayed a fantastic understanding of information hierarchy by restructuring the navigation of multiple websites, leading to increased UX/UI.
Senior WCMS 3 Migrations Specialist
University of Waterloo, Information Systems and Technology
Waterloo, ON
05.2022 - 08.2023
- Utilized my attention to detail, organizational abilities, and project management skills as the lead on over 150 sites with up to 1200 nodes, leading to highly efficient remediation rates.
- Demonstrated excellent technical agility through bug testing/documentation and deleting over 200 sites via Pantheon, allowing our team to function more efficiently.
- Displayed my excellent understanding of technical writing and information hierarchy by writing and peer reviewing over 100 How-to documents, leading to more accurate information on the University of Waterloo’s Web Resources website.
- Utilized my outstanding WCMS and client support skills to assist multiple clients per day with completing tasks in the WCMS in a friendly manner, leading to higher client satisfaction and understanding of the Waterloo Content Management System.
Marketing and Recruitment Assistant
Renison University College
Waterloo, ON
09.2021 - 12.2021
- Displayed a strong understanding of social media marketing, by managing the Renison TikTok account, increasing our following count from 4 to 106 within 4 months.
- Demonstrated my strong understanding of succession training by creating over 20 onboarding documents for the department's next co-op student, which will allow them to further develop their skills, company knowledge, and holistic understanding of their position.
- Utilized my excellent communication and project management skills by supervising 3 part-time employees, effectively communicating expectations to ensure projects were completed efficiently and to the highest of quality.
- Displayed excellent writing skills by drafting an alternate admissions pathway proposal for Indigenous students applying to Renison, which was sent to the president of the University of Waterloo. I further demonstrated my excellent writing skills by revising and editing an advertisement campaign for Renison's Social Development Studies program, increasing the number of applicants to the program.
Programs Assistant
Renison University College
Waterloo, ON
01.2021 - 05.2021
- Displayed an in-depth knowledge of social media marketing by creating social media marketing plans and content that was posted on various platforms reaching over 4000 people.
- Demonstrated strong event facilitation skills by organizing, marketing, and facilitating engaging virtual events for over 50 students.
- Utilized my excellent writing skills by writing and producing compelling news articles that were posted on the University of Waterloo website, as well as creating 4 weekly newsletters for over 250 students.
Education
Bachelor of Arts - Business & Law
University of Waterloo
Waterloo, ONSkills
- Highly proficient in WCMS/WCMS 3 and certified in all available WCMS courses
- Strong understanding of Pantheon, Drupal, bug testing/documentation, and agile workflows
- Excellent writing skills with substantial experience in both technical and blog writing
- Outstanding knowledge of Canva, MailChimp, Instagram, and TikTok
- Proficient in Google and Microsoft Suite
- Proficient in Atlassian Suite
- Strong Understanding of Asana
Timeline
Web Designer
University of Waterloo, School of Pharmacy
10.2023 - Current
Senior WCMS 3 Migrations Specialist
University of Waterloo, Information Systems and Technology
05.2022 - 08.2023
Marketing and Recruitment Assistant
Renison University College
09.2021 - 12.2021
Programs Assistant
Renison University College
01.2021 - 05.2021
Bachelor of Arts - Business & Law
University of Waterloo
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