Willie Terrell IV
Atwater
Summary
Dynamic and adaptable professional with a proven track record at Alameda Recreation and Parks. Excels in teamwork and customer service, leveraging excellent communication skills to enhance operations. Experienced in using hand and power tools for maintenance and installation tasks, while consistently delivering exceptional results and fostering positive customer relationships. Brings strong problem-solving skills and proactive approach to new tasks. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
Work History
Maintenance Assistance II
Alameda Recreation and Parks
05.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Experience operating hand and power tools while providing maintenance and upkeep to public parks
- Experience cleaning and doing minor repairs related to bathrooms, including soap dispensers, toilet paper dispensers, graffiti removal, etc
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
Window Covering Sales Worker/Technician
Better Blinds
04.2017 - 10.2023
- Utilized CRM software to track customer interactions, follow-ups, and overall sales pipeline management.
- Coordinated cross-functional teams during product launches, ensuring smooth execution from inception through final delivery.
- Increased sales by effectively presenting product features and benefits to customers.
- Regularly monitored inventory levels to ensure stock availability while minimizing overstock situations.
- Experience assembling and installing window coverings, using hand and power tools to accomplish said tasks
- Experience installing and troubleshooting motorized window coverings, and providing some minor repairs
- Experience as a warehouse manager, making sure tools were stocked correctly, and things were organized neatly
- Enhanced store reputation by providing exceptional customer service and resolving issues promptly.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Landmark Christian School
Atwater, CaSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Excellent communication
- Active listening
- Calm under pressure
- Critical thinking
- Flexible and adaptable
Languages
English
Full Professional
Timeline
Maintenance Assistance II
Alameda Recreation and Parks
05.2024 - Current
Window Covering Sales Worker/Technician
Better Blinds
04.2017 - 10.2023
High School Diploma -
Landmark Christian School
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