Experienced professional currently pursuing CPHR designation with a robust background in Law and a decade of tenure in a dynamic, unionized Public organization. Committed to driving compliance, enhancing policies, and facilitating decision-making aligned with established guidelines and best practices.
Hi, I’m
Willian Roecker Nunes
Coquitlam,BC
Summary
Overview
15
years of professional experience
2
Languages
Work History
Sprinter Delivery Ltd
Human Resources Administrative Assistant
07.2022 - Current
Job overview
- Provided comprehensive support to the manager in diverse human resource functions, including benefits, compliance, human rights, health and safety, payroll, performance evaluations, terminations, and progressive disciplinary actions.
- Drafted new policies related to performance evaluations, annual bonuses, and attendance management.
- Provided comprehensive guidance to team members on updated work procedures, fostering a culture of continuous improvement and operational excellence.
- Addressed and resolved employees' inquiries related to payroll.
- Supervised a team of drivers, managing a volume of 3.5k shipments weekly, ensuring timely and efficient service delivery.
- Achieved over 99% on-time deliveries and minimized procedural errors weekly by enhancing coordination between office staff and drivers.
- Effectively liaised with UPS case management and problem resolution teams to address inquiries and resolve operational challenges.
- Verified and maintained accurate timekeeping records, proactively addressing any discrepancies in collaboration with employees and the manager.
- Provided customer service by promptly responding to inquiries, and directing phone calls, guests, and mail to the appropriate staff members.
- Processed new orders, prepared required documentation, and coordinated personnel assignments, contributing to streamlined operations.
Real Estate Registry Office Of Icara
Human Resources Generalist | Deputy Officer
12.2008 - 12.2018
Job overview
- Led the computerization of the entire office, developing streamlined internal processes and boosting productivity by 20%.
- Implemented a non-taxable food benefit resulting in annual tax savings equivalent to 50 minimum wages.
- Actively engaged in an administrative process concerning tax law with the City of Icara, resulting in savings of 800 minimum wages.
- Conducted internal audits to ensure compliance, mitigating potential risks and liabilities.
- Developed, adapted, and reviewed policies, procedures, and forms.
- Interacted effectively with various levels of government and justice entities, adhering to stringent deadlines and maintaining strict confidentiality protocols.
- Provided expert guidance in the interpretation and application of collective agreements and office policies and procedures in day-to-day operations.
- Influenced legislative reform within the General Department of Justice, leading to the acceptance of recommended changes in State law.
- Drafted and reviewed employment contracts, ensuring legal compliance and alignment with organizational needs.
- Directed the progressive discipline process and negotiated collective bargaining agreements.
- Managed compensation and benefits administration, retaining valuable talent amidst competitive challenges in the industry.
- Provided training and guidance on best practices and regulatory compliance.
- Served as a bridge between management and employees, facilitating conflict resolution, problem-solving, and policy interpretation.
Education
Douglas CollegeNew Westminster, BC
Post-Degree Diploma from Business Law
2022
University Overview
Douglas CollegeNew Westminster, BC
Post-Degree Diploma from Human Resource Management
2021
University Overview
Anhanguera University Criciuma, Brazil
Post-Degree Diploma from Notarial And Registration Law
2013
University Overview
Anhanguera University Criciuma, Brazil
Post-Degree Diploma from Administrative Law
2013
University Overview
University of South Santa CatarinaIcara, Brazil
Bachelor of Laws
2012
University Overview
Skills
- Problem Solving
- Critical and Analytical Thinking
- Emotional Intelligence
- Time Management
- Human Resources Knowledge
- Detail Oriented
- Team Player
- Proactive
- Microsoft Office
- Solution-Oriented
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Human Resources Administrative Assistant
Sprinter Delivery Ltd
07.2022 - Current
Human Resources Generalist | Deputy Officer
Real Estate Registry Office Of Icara
12.2008 - 12.2018
Douglas College
Post-Degree Diploma from Business Law
Douglas College
Post-Degree Diploma from Human Resource Management
Anhanguera University
Post-Degree Diploma from Notarial And Registration Law
Anhanguera University
Post-Degree Diploma from Administrative Law
University of South Santa Catarina
Bachelor of Laws
Additional Information
Additional Information
Dedicated time for professional development in Canada.
Professional Association
Professional Association
CPHR Candidate - Chartered Professionals in Human Resources - British Columbia & Yukon. Able to transfer the certification to CPHR Alberta.
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