Williams Uwudia
Elk Grove
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Carol's Room and Board
Elk Grove
06.2025 - 07.2025
- Assisted customers with inquiries and resolved issues promptly.
- Processed and documented customer orders accurately in the system.
- Provided product information to enhance customer understanding and satisfaction.
- Managed phone calls and emails, ensuring timely responses to customer needs.
- Collaborated with team members to improve service delivery and efficiency.
Customer Care Representative
Shoprite Store
Lagos
03.2022 - 04.2025
- Processed transactions accurately using point-of-sale systems.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained product knowledge to provide informed recommendations.
Education
High School Diploma -
Sumbay International School
Lagos Nigeria06-2016
Timeline
Customer Service Representative
Carol's Room and Board
06.2025 - 07.2025
Customer Care Representative
Shoprite Store
03.2022 - 04.2025
High School Diploma -
Sumbay International School
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