Aminatu Salaou
Lethbridge,Alberta
Summary
Versatile and dynamic professional with a proven track record in enhancing customer experiences. Excelled in complaint resolution and bilingual communication, significantly improving client satisfaction. Demonstrates exceptional cooking skills and teamwork, adept at fostering positive relationships with both colleagues and clients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Babysitter
CHILDCARE
Lethbridge, Alberta
09.2024 - Current
- Supervise and monitor the safety of children
- Transporting children to school, sports activities, or other engagements when necessary.
- Engaging in age-appropriate activities like reading stories or playing games.
- Maintaining a positive attitude while being patient and understanding with the children.
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Establishing trust through consistent communication with both parents and kids.
Customer Service Representative/Assistant Baker
CYN-TOP GLOBAL VENTURES
01.2022 - 09.2022
- Greeted customers and provided assistance with inquiries.
- Maintained accurate records of customer interactions and transactions.
- Ensured the environment was neat and tidy at all time.
- Trusted with measuring and mixing of ingredients.
- Assisted with baking and decorations of cakes and pastries.
- Frequently praised as a cheerful and welcoming person by customers and co-workers.
Crew Member
FoodCo
01.2021 - 12.2021
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Resolved customer needs promptly and directed them to higher authority when necessary.
- Collaborated effectively with teammates to ensure consistent customer service.
Education
Bachelor of Science - Psychology
University of Lethbridge
Lethbridge, AB05-2027
High School Diploma -
Medmina College Ibadan
Nigeria08-2022
Skills
- Cooking
- Safety awareness
- Company standards
- Cleaning
- Verbal and written communication
- Complaint resolution
- Coordination
- Adaptive team player
- Interactive communication skills
- Teamwork & leadership
- Time management
- Bilingual in French and English
- Computer skills in Microsoft Word, PowerPoint and Excel
Affiliations
- Planning and coordinating events
- Passion for baking, cooking, painting, bead making and designing
Certification
- Standard First Aid & CPR/AED level C Certification
- Criminal Record Check and Vulnerable Sector Check
- Child Intervention Record Check
Languages
English
Full Professional
French
Full Professional
References
References available upon request.
Timeline
Babysitter
CHILDCARE
09.2024 - Current
Customer Service Representative/Assistant Baker
CYN-TOP GLOBAL VENTURES
01.2022 - 09.2022
Crew Member
FoodCo
01.2021 - 12.2021
Bachelor of Science - Psychology
University of Lethbridge
High School Diploma -
Medmina College Ibadan
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