William Bradley Swertfager
Temecula
Summary
Proactive supervisor with extensive experience at Leoness Cellars Winery, excelling in team leadership and inventory management. Proven track record in enhancing customer satisfaction and implementing safety protocols. Adept at decision-making and complex problem-solving, ensuring operational excellence in fast-paced environments. Committed to fostering a positive work ethic among employees.
Overview
21
21
years of professional experience
Work History
Supervisor
Leoness Cellars Winery and Vineyards
08.2023 - Current
*Supervise daily operations of a well known and successful winery
*Implement good work ethic among fellow employees
*In charge of inventory control and distribution of product on property
*Delegate scheduling and availability of more than 20 employees
*Oversee safety protocol among all guest and employees
*Ensure customer satisfaction and retainability
Lead/Supervisor
Wilson Creek Winery and Vineyards
07.2010 - 07.2023
*Tasting Room Supervisor of a well known winery
*In charge of inventory and product placement
*Supervised and support in wearhouse production. Forklift and pallet training
*Assisted with distribution of product to retail stores and other companies
*Lead barback of tasting room
*Ensure quality customer service and satisfaction
Tire and Lube Technician
Walmart
02.2007 - 05.2010
*Customer service
*Certified technician
*Inventory control
*Knowledge in automotive parts and accessories
*Cleanliness of work environment
Associate
Auto Zone
02.2004 - 11.2006
*Customer service and satisfaction
*Knowledge in automotive parts and accessories
*Inventory control
*Retail expertise
Education
Associate of Applied Science - Business
California State University, Fullerton
Fullerton, CA01-2003
High School Diploma -
Damien High School
La Verne, CA01-2001
Skills
- Customer service
- Attention to detail
- Decision-making
- Complex Problem-solving
- Safety protocols
- Team leadership
- Inventory management
Timeline
Supervisor
Leoness Cellars Winery and Vineyards
08.2023 - Current
Lead/Supervisor
Wilson Creek Winery and Vineyards
07.2010 - 07.2023
Tire and Lube Technician
Walmart
02.2007 - 05.2010
Associate
Auto Zone
02.2004 - 11.2006
Associate of Applied Science - Business
California State University, Fullerton
High School Diploma -
Damien High School
Similar Profiles
Jameson AdamsJameson Adams
Sommelier/Brand Ambassador II at Leoness CellarsSommelier/Brand Ambassador II at Leoness Cellars
Janice PascoeJanice Pascoe
Wine Server at Leoness CellarsWine Server at Leoness Cellars
Lopez KarolinaLopez Karolina
Winetender/Server at Leoness CellarsWinetender/Server at Leoness Cellars
Michael CastanonMichael Castanon
Steward at Pechanga Resort CasinoSteward at Pechanga Resort Casino
Alexander VongphengsyAlexander Vongphengsy
Kitchen Assistant at Jackson’s FoodsKitchen Assistant at Jackson’s Foods