William Warren
Redlands
Summary
Results-driven Quality Control Technician with Frito-Lay, skilled in microbiological testing and compliance verification. Enhanced product integrity by reducing customer complaints through proactive quality measures. Demonstrated excellent communication and problem-solving abilities while collaborating with production teams to improve workflows and achieve continuous improvement in quality management systems.
Experienced with conducting meticulous quality inspections and ensuring compliance with industry standards. Utilizes detailed approach to identify and address defects, enhancing product reliability. Knowledge of collaborating effectively with cross-functional teams to drive continuous improvement initiatives.
Quality control professional with commitment to maintaining high standards and ensuring product integrity. Brings extensive experience in conducting thorough inspections and contributing to process improvements. Known for fostering teamwork and adapting to evolving production requirements while consistently achieving quality objectives.
Overview
15
15
years of professional experience
Work History
Quality Control Technician
Frito-Lay
Rancho Cucamonga, CA
12.2017 - 06.2025
- Conducted micro lab testing on ingredients and finished products to ensure compliance with food safety standards
- Performed ingredient testing and verification to maintain quality specifications
- Monitored HACCP processes and documented critical control points (CCPs)
- Maintained accurate digital records using management software and iPad-based systems
- Ensured regulatory compliance through detailed inspection and documentation practices
- Supported audit preparation by maintaining organized, up-to-date quality records
- Followed GMP guidelines and standard operating procedures (SOPs) to ensure product integrity
- Analyzed raw materials and finished products for conformance to specifications.
- Reported quality deviations and assisted with corrective action procedures
- Trained new technicians on quality control processes and equipment usage.
- Collaborated with production teams to resolve quality issues and improve workflows.
- Performed thorough inspections of incoming materials and outgoing products.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Reduced customer complaints by proactively addressing potential issues before products left the facility.
- Improved communication between departments by acting as a liaison between production and engineering teams on quality matters.
Sanitation Technician
Frito-Lay
Rancho Cucamonga, CA
01.2016 - 12.2017
- Operated sanitation equipment to maintain hygienic standards in production areas.
- Conducted routine inspections to ensure compliance with safety and sanitation regulations.
- Trained new team members on proper sanitation procedures and equipment usage.
- Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.
- Supported quality control measures by thoroughly sanitizing production equipment between product runs.
- Reduced cross-contamination risks by properly handling chemicals and maintaining designated storage areas.
- Collaborated with team members to complete large-scale cleaning projects within established timeframes.
- Fostered a positive working environment by actively participating in team meetings and contributing to discussions on ways to improve sanitation processes.
- Mixed required chemicals according to procedures to form cleaning solutions, completing chemical concentration monitoring as described in procedural manual.
- Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
- Employed power equipment and hand tools in cleaning and general maintenance.
- Attended to building parking lots and grounds each day to keep outside areas clean and neat.
- Ensured timely completion of sanitation tasks, contributing to overall production efficiency.
- Swept, mopped and sanitized facility.
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Maintained strict adherence to safety guidelines, promoting a safe working environment for all employees.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Disassembled production lines fully to avoid equipment breakdown.
- Replaced trash bags in garbage disposal units and collected recyclable materials from receptacles, removing full bags to designated disposal areas.
- Coordinated tasks to complete residential and commercial mopping, scrubbing and sanitizing of all assigned areas.
- Assisted in basic maintenance and repair of cleaning equipment to reduce downtime.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Skillfully and safely operated power scrubber, buffer and extractor equipment to clean and sanitize floors.
Universal Packer
Frito-Lay
Rancho Cucamonga, CA
12.2015 - 12.2016
- Operated packaging machinery to ensure efficient product flow and quality control.
- Inspected products for defects and ensured adherence to safety standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
- Improved packing efficiency with streamlined processes, reducing packing time substantially.
Warehouse Worker
Walmart
Rancho Cucamonga, CA
08.2010 - 09.2015
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Helped train new employees in safe practices and warehouse procedures..
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Strapped items down over protective padding to secure throughout transportation.
Education
No Degree - N/A
Mt Sac
Walnut, CA06-2001
Skills
- Product inspection
- Visual inspection
- Inspections and reviews
- Workplace safety
- Documentation skills
- Auditing techniques
- Continuous improvement
- Production troubleshooting
- Product sampling
- Microbiological testing
- ISO standards
- Testing protocols
- Sampling methods
- Testing procedures
- Chemical handling
- Customer focus
- Quality management systems
- Environmental monitoring
- Compliance verification
- Measurement tools
- GMP auditing
- Quality control coordination
Languages
English
Full Professional
Timeline
Quality Control Technician
Frito-Lay
12.2017 - 06.2025
Sanitation Technician
Frito-Lay
01.2016 - 12.2017
Universal Packer
Frito-Lay
12.2015 - 12.2016
Warehouse Worker
Walmart
08.2010 - 09.2015
No Degree - N/A
Mt Sac