Summary
Overview
Work History
Education
Skills
Languages
Timeline
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William Walker

Kingston,ON

Summary

Compassionate and experienced Estate and Funeral Preplanning Advisor with expertise in guiding individuals and families through pre-arranged funeral planning, wills, and financial management. Skilled in building strong client relationships, providing tailored advice, and collaborating with funeral homes, legal professionals, and financial advisors. Committed to offering empathetic, professional support, ensuring clients' wishes are honored, and providing peace of mind through customized estate planning.

Overview

23
23
years of professional experience

Work History

Estate and Funeral Preplanning Advisor

TruStage Life of Canada (Canada Purple Shield)
04.2020 - Current

As an Estate and Funeral Preplanning Advisor, I assist individuals and families in making informed decisions about their legacy and ensuring their final wishes are honored. Through consultative guidance, I help to provide peace of mind to clients while building strong relationships with local funeral homes to ensure seamless service.

Key Responsibilities:

  • Consultative Client Engagement: Guided families through the estate and funeral preplanning process, offering tailored solutions to meet their emotional, financial, and logistical needs.
  • Education & Awareness: Educated clients on the benefits of preplanning, alleviating stress for loved ones and ensuring arrangements align with their wishes.
  • Partnership Development: Established strong relationships with funeral homes across Ontario, ensuring clients’ prearranged plans are respected and supported.
  • Comprehensive Service Offering: Presented funeral insurance, burial plans, cremation options, and estate planning services to provide clients with a complete range of choices.
  • Trusted Relationships: Built long-term, trusting relationships with clients and partners, offering continuous, compassionate support and addressing client concerns with empathy.
  • Sales Achievement: Met or exceeded sales goals by matching clients with the right estate planning solutions, fostering repeat business through referrals and word-of-mouth.
  • Ongoing Support: Maintained relationships with clients to adjust plans as their needs evolved, ensuring continued alignment with their wishes.
  • Documentation & Compliance: Ensured accurate, confidential documentation in line with legal and company requirements.
  • Community Engagement: Hosted seminars, webinars, and workshops to raise awareness of estate and funeral preplanning, serving local faith-based and non-profit communities.
  • Customer Service Excellence: Delivered exceptional service through regular check-ins, providing expert advice and ensuring clients felt understood and supported throughout the process.



Ambassador Artist & Speaker

Compassion Canada
03.2016 - Current

As a Compassion Ambassador, I use my artistic and speaking platform to advocate for children living in poverty, raise awareness of Compassion Canada's mission to release children from poverty in Jesus name, and inspire others to join the cause.

Key Responsibilities and Achievements:

  • Advocacy & Outreach: Utilize my music, art, and speaking engagements to raise awareness for children in poverty, encouraging sponsorship, volunteering, and donations.
  • Raising Awareness: Lead initiatives to engage churches, nonprofits, businesses, and community leaders, fostering partnerships to support children in need.
  • Engaging Audiences: Connect with diverse groups through performances and public speaking, sharing God’s heart for the poor and inviting action to release children from poverty.
  • Event Representation: Represent Compassion Canada at charity events and community gatherings, promoting the organization’s mission and fostering new partnerships.
  • Facilitating Partnerships: Act as a liaison between Compassion Canada and individuals, facilitating collaboration through sponsorship, fundraising, and volunteer opportunities.
  • Ongoing Development: Continuously improve my speaking and advocacy skills through workshops and coaching to increase my impact in promoting Compassion's mission.

Associate Pastor of Worship, Youth & Young Adults

Willow Creek Baptist Church
05.2008 - 03.2018

As an associate pastor of worship and youth/young adult ministries for almost ten years, I led vibrant worship services, developed and grew youth and young adult ministries, and provided mentorship to foster spiritual growth and community engagement.

Key Responsibilities and Achievements:

  • Worship Leadership: Planned and coordinated weekly worship services, selecting music and guiding meaningful worship experiences aligned with the church’s vision.
  • Youth Ministry Development: Oversaw and expanded the youth ministry, creating engaging activities and spiritual programs that encouraged faith exploration and discipleship.
  • Young Adults Ministry: Developed dynamic programs for young adults, promoting fellowship, leadership development, and practical application of faith.
  • Mentorship & Counseling: Provided one-on-one mentoring and group sessions, supporting spiritual growth and personal development for youth and young adults.
  • Event Planning & Coordination: Organized retreats, conferences, and special events to foster spiritual growth, community, and leadership.
  • Volunteer Recruitment & Training: Built and trained a team of volunteers to assist in ministry, ensuring effective leadership and discipleship initiatives.
  • Community Outreach: Led mission trips and service projects, engaging youth and young adults in active faith and community service.
  • Collaboration & Administration: Worked with church leadership to align ministries with the church’s mission and managed budgets, schedules, and ministry logistics.

Relief Therapist

Valley View Centre
04.2005 - 05.2008

Provided therapeutic support across four departments to individuals with intellectual disabilities, collaborating with staff to enhance well-being and promote development.

Key Responsibilities and Achievements:

  • Therapeutic Support: Assisted with physiotherapy, occupational therapy, behavioral therapy, and recreational therapy to support individuals' physical, emotional, and social development.
  • Vocational/Occupational Assistance: Helped develop and implement work programs and life skills training to foster independence and self-sufficiency.
  • Behavioral Support: Promoted appropriate behaviors through positive reinforcement in a supportive classroom setting, aiding in social and personal growth.
  • Recreational Activities: Organized recreational outings to encourage social interaction, physical activity, and enjoyment for individuals with varying abilities.
  • Team Collaboration: Worked alongside therapists, caregivers, and staff to ensure coordinated, individualized care and achieve therapeutic goals.
  • Crisis Management: Responded to behavioral or physical crises, ensuring safety while maintaining a calm, supportive environment.

Relief Worker

Christian Horizons
03.2002 - 09.2002

Provided compassionate care and support to individuals with intellectual disabilities, ensuring their needs were met and promoting independence.

Key Responsibilities and Achievements:

  • Caregiver Support: Assisted with daily routines, providing personalized care based on individual needs and abilities.
  • Transportation: Safely drove individuals to and from programs, offering assistance as needed during transit.
  • Personal Care: Supported with hygiene, dressing, feeding, and mobility, ensuring comfort and dignity.
  • Medication Administration: Administered prescribed medications, following safety protocols.
  • Health & Safety: Certified in First Aid and CPR, responding effectively to emergencies.
  • Social Engagement & Independence: Encouraged participation in activities to promote social interaction and independence.
  • Team Collaboration: Worked with caregivers to ensure coordinated care and consistency.
  • Documentation: Maintained accurate records of care, medication, and behavioral observations for continuity and compliance.

Education

Funeral Preplanners License - Bereavement Sector

Humber College
Toronto
04-2021

Life License Qualification Program -

Business Career College
Online (through Edmonton, Alberta)
03-2020

Bachelor of Arts - Christian Ministry

Briercrest College And Seminary
Caronport, SK
04.2007

One year - Criminology program

Ottawa University
Ottawa, ON
06.2002

Grade 12 Diploma -

Bridgewater Jr./Sr. High School
Bridgewater, NS
06.2000

Skills

  • Leadership & Team Building: Expertise in leading and coordinating teams across ministries, worship, and mission trips
  • Public Speaking & Advocacy: Experienced speaker advocating for causes like child poverty and estate planning
  • Client Relationship Management: Strong ability to build long-term, trusting relationships through personalized, compassionate service
  • Event Planning & Coordination: Experienced in organizing worship services, retreats, mission trips, and community outreach events
  • Volunteer Recruitment & Training: Passionate in recruiting, training, and supporting volunteers for ministry and community service
  • Spiritual Discipleship & Mentorship: Committed to guiding individuals in their faith through counseling, Bible studies, and mentorship
  • Community Engagement & Networking: Actively engaged in building relationships with local organizations to promote social good
  • Worship Ministry Leadership: Led and coordinated worship teams, creating spiritually enriching services
  • Strategic Planning & Administration: Experience in managing budgets, tracking expenses, and ensuring smooth program operations
  • Compassionate Care & Service: Dedicated to providing empathetic, client-centered care across various service areas

Languages

English
Native or Bilingual

Timeline

Estate and Funeral Preplanning Advisor

TruStage Life of Canada (Canada Purple Shield)
04.2020 - Current

Ambassador Artist & Speaker

Compassion Canada
03.2016 - Current

Associate Pastor of Worship, Youth & Young Adults

Willow Creek Baptist Church
05.2008 - 03.2018

Relief Therapist

Valley View Centre
04.2005 - 05.2008

Relief Worker

Christian Horizons
03.2002 - 09.2002

One year - Criminology program

Ottawa University

Funeral Preplanners License - Bereavement Sector

Humber College

Life License Qualification Program -

Business Career College

Bachelor of Arts - Christian Ministry

Briercrest College And Seminary

Grade 12 Diploma -

Bridgewater Jr./Sr. High School
William Walker