William Turnbull
New Westminster
Overview
8
8
years of professional experience
Work History
Lead Cargo Agent
Pacific Coastal Airlines
05.2019 - Current
- Managed a team of cargo agents to effectively handle shipments, resulting in increased customer satisfaction.
- Calculated weight, volume and cost of cargo to be moved.
- Coordinated shipments, determining timely transport of goods from point of origin to final destination.
- Determined most valuable and cost-effective routes for shipments for our account holders.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Recorded screening and operational records accurately for later auditing.
Sheet Metal Worker
CMJ Sheet Metal
05.2020 - 09.2020
- Assembled intricate HVAC ventilation systems.
- Operated power tools to assemble HVAC systems as well as to make cuts and drill holes in wood and concrete.
- Collaborated with team members to troubleshoot issues and streamline building time to maximize efficiency.
Grocery and Produce Clerk
Buy-Low Foods
06.2017 - 04.2019
- Stocked, and arranged merchandise, as well as check for outdated overripe groceries and remove as necessary.
- Developed strong rapport with customers and created positive impression of business.
- Contributed to team efficiency by assisting with unloading deliveries, verifying order accuracy, and organizing stockroom for easy access to products.
- Verified, received, and unloaded shipments from suppliers, as well as the use of dollies and pallet jacks for organization.
- Cleaned the store floor and displays to enable a positive and cleanly environment. Additionally maintained a clean and sterile produce preparation area through regular cleaning and removal of garbage.
General Labour
Adera Development
06.2016 - 08.2016
- Paid attention to detail while completing assignments.
- Lifting, carrying and organization of heavy materials.
- Digging and related landscaping duties.
Education
BBA - Business Administration
Douglas College
New Westminster, BC12.2025
High School Diploma -
NWSS
New Westminster, BC06.2018
Skills
- Effective problem solving skills
- Strength to complete physically demanding tasks
- Proficient in power tools
- Ability to work as a team in a high paced environment
- Ability to communicate and help customers
- Leadership, planning and time management skills
References
- Pacific Coastal Airlines, Ground Operations Manager, Cameron Walker, 236 994 3955
- Buy-Low Foods, Store Manager, Eric, 604 298 1522
- Adera Development, Dennis Rithaler, 778 928 2708
Timeline
Sheet Metal Worker
CMJ Sheet Metal
05.2020 - 09.2020
Lead Cargo Agent
Pacific Coastal Airlines
05.2019 - Current
Grocery and Produce Clerk
Buy-Low Foods
06.2017 - 04.2019
General Labour
Adera Development
06.2016 - 08.2016
BBA - Business Administration
Douglas College
High School Diploma -
NWSS
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