William Tubig
Summary
Detail-oriented and customer-focused professional with a strong background in operating a small carpet cleaning business, seeking the position of Boutique Assistant Manager at Nespresso. Bringing extensive experience in customer service, team management, and operations, along with a passion for coffee and sustainability.
Overview
2
2
years of professional experience
Work History
Small Business Co-Owner
Good Shepherd Cleaning Services Inc.
09.2022 - Current
- Established and managed a successful small business, specializing in providing high-quality carpet cleaning services to residential and commercial clients.
- Developed and implemented efficient cleaning methods, ensuring superior results and maintaining a high level of attention to detail.
- Built and maintained a loyal customer base through exceptional customer service, resulting in a significant number of repeat and referral clients.
- Conducted safety checks and promoted building security, ensuring a secure and trustworthy service for clients.
- Demonstrated advanced cleaning methods and organizational skills, contributing to the overall effectiveness of the business.
Coffee Specialist
Nespresso by Nestle
11.2021 - 09.2023
- Provided detailed information about Nespresso products to customers, offering expert guidance on coffee selections and equipment.
- Utilized exceptional sales techniques and consistently delivered outstanding customer service, contributing to a positive in-store experience.
- Successfully completed training in organizational behaviors, compliance, health and safety, and general procedures.
- Exceeded sales targets consistently by 10-20%, showcasing a proven track record of meeting and surpassing performance goals.
- Elevated to the role of a Strategic Sales Lead, further contributing to the store's success through strategic planning and execution.
Education
Diploma - Business Administration
ABM College
Calgary, AB10.2023
Skills
- Customer Service Excellence
- Team Building and Management
- Operations Management
- Sales and Marketing
- Time Management and Prioritization
- Strong Communication and Problem-Solving
- Adaptable and Results-Driven
- Passionate about Coffee and Sustainability
Languages
English
Full Professional
Tagalog
Full Professional
Timeline
Small Business Co-Owner
Good Shepherd Cleaning Services Inc.
09.2022 - Current
Coffee Specialist
Nespresso by Nestle
11.2021 - 09.2023
Diploma - Business Administration
ABM College
Similar Profiles
Maison TindallMaison Tindall
Job Readiness Trainee Program at Good Shepherd ServicesJob Readiness Trainee Program at Good Shepherd Services
Malik WilliamsMalik Williams
Group Leader at Good Shepherd Services,Group Leader at Good Shepherd Services,
Gibelly PayanoGibelly Payano
Customer Service Representative at Good Shepherd Services 292Customer Service Representative at Good Shepherd Services 292
Michael AshcraftMichael Ashcraft
President/Small Business Co-Owner/President/Small Business Owner at Travis Clark Photography/The Barn On The LanePresident/Small Business Co-Owner/President/Small Business Owner at Travis Clark Photography/The Barn On The Lane
Irfan AhmadIrfan Ahmad
Small Business Owner/ Owner Operator Semi Truck at Power Transportation LlcSmall Business Owner/ Owner Operator Semi Truck at Power Transportation Llc