william sylvain
Vallejo
Summary
With over twenty years of operational and leadership experience, the candidate is an influential servant leader within the Imaging Department. Their winning blend of team leadership, organizational skills, strategic management, and mindfulness enables them to effectively lead professionals and assist the leadership teams in producing exemplary results. They are known for their hands-on involvement and cross-functional delegation, which allows them to drive success through collaborative efforts.
Overview
27
27
years of professional experience
Work History
Interim CT Manager
UCSF
02.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
CT Supervisor
UCSF Parnassus
04.2021 - 02.2024
- Implemented new organizational systems that streamlined daily operations within the department.
- Monitored employee performance through regular evaluations, identifying areas for improvement and providing constructive feedback.
- Delivered high-quality results consistently while meeting strict deadlines and maintaining strong attention to detail.
- Managed employee scheduling to optimize shift coverage while minimizing overtime expenses.
- Conducted thorough assessments of employee skills sets leading towards more effective task delegation.
- Provided ongoing support to staff members, offering guidance on problem-solving and decision-making strategies.
- Established culture of accountability through clear expectations and performance management.
- Assisted in the hiring process by reviewing resumes, conducting interviews, and making recommendations for potential candidates.
Sr. CT Technologist
UCSF Medical Center
04.2018 - 04.2021
- Perform CT exams in both inpatient and outpatient setting; orientate and train new employees(traveling Techs included); coordinate daily patient flow in lead role; performs other duties and responsibilities as assigned within the scope of the job
Assistant Director of Imaging
Kaiser Permanente
06.2016 - 10.2018
- Provided human resource, fiscal and operational leadership for the Imaging department for the 120-bed community hospital including trauma and stroke center
- Imaging services included: Diagnostic Radiology, CT, Mammo, Ultrasound, MRI, Nuclear Medicine, and Interventional Radiology
- Key Accomplishments include: Catalyst in effecting positive change through effective coaching and leadership
- Demonstrated competence in identifying opportunities and planning effective change strategies to improve operational efficiency
- Decrease budget from 22% to 5% through cost-effective measures in payroll and non-payroll
CT Technologist
BMMI, LLC
02.2011 - 10.2017
- Duties included performing diagnostic C.T
- Images for Radiologist’s interpretation
- Some exams including are angiograms and perfusion studies
CT Supervisor/Lead Technologist
Kaiser Permanente
03.2004 - 06.2016
- Responsibilities included training of all employees within Computed Tomography including angiography and biopsy exams
- Coordinate daily patient flow to maintain local and regional access and safety along with delivering excellent patient care using radiation safety measure and protection devices to comply with government regulations and to ensure safety of patients and staff
- Works closely with Chief Radiologist and Director/Asst
- Director of Radiology to develop policies and procedures in regards to radiation protection, patient safety, exam protocols, and scheduling
- Experience as a union steward and contract specialist
CT/Radiologic Technologist
RTP Staffing/Elite Medical Group
03.2006 - 02.2011
- Duties included traveling to different hospitals and clinical sites throughout the Bay Area performing X-ray and CT exams
Radiology Technologist
Kaiser Permanente-KARES
12.2002 - 03.2004
- Duties included traveling to different Kaiser Facilities to perform diagnostic imaging; areas included all Bay Area Kaisers and Fresno
ER Tech
Kaiser Permanente
07.2000 - 12.2002
- Duties included administering EKG's, performing vital signs and assisting ER doctors and nurses in patient care
- Splinting fractures and dislocations of bones
- Transporting pt
- To x-ray and hospital floors
Medical Assistant/GI Tech
Kaiser Permanente
11.1997 - 06.2000
- Duties included assisting the doctor and/or nurse in endoscopy, colonoscopy, and sigmoidoscopy procedures
- Cleaning and sterilization of all scopes
- Booking appointments
- Performing vital signs and venipuncture
Education
MBA - Leadership Studies
Baker College-Center for Graduate Studies
Flint, MI09.2014
Bachelor of Health Services Administration -
Baker College
Flint, MI09.2012
Diploma/Certificate - Radiologic Technologist
Kaiser Permanente School of Allied Health Science
Richmond, CA09.2002
Diploma/Certificate - Medical Assistant
Dickerson-Warren Business College
Richmond, CA08.1995
Skills
- ARRT—(R)(CT)
- CRT—Radiologic/Fluoroscopic Technologist
- Venipuncture Certificate
- Regulatory Compliance
- Strategic planning
- Complex Problem-solving
- Workflow optimization
- Relationship building
- Conflict resolution
- Operational efficiency
- Decision-making
- Multitasking Abilities
- Excellent communication
Skills And Licensures
- ARRT—(R)(C.T.) 364379
- CRT—Radiologic/Fluoroscopic Technologist—RHF-00083077
- Venipuncture Certificate
- Union Negotiation
- Regulatory Compliance
- Diagnostic X-ray
- Computed Tomography
- Pediatric Imaging (routine and angios)
Timeline
Interim CT Manager
UCSF
02.2024 - Current
CT Supervisor
UCSF Parnassus
04.2021 - 02.2024
Sr. CT Technologist
UCSF Medical Center
04.2018 - 04.2021
Assistant Director of Imaging
Kaiser Permanente
06.2016 - 10.2018
CT Technologist
BMMI, LLC
02.2011 - 10.2017
CT/Radiologic Technologist
RTP Staffing/Elite Medical Group
03.2006 - 02.2011
CT Supervisor/Lead Technologist
Kaiser Permanente
03.2004 - 06.2016
Radiology Technologist
Kaiser Permanente-KARES
12.2002 - 03.2004
ER Tech
Kaiser Permanente
07.2000 - 12.2002
Medical Assistant/GI Tech
Kaiser Permanente
11.1997 - 06.2000
Bachelor of Health Services Administration -
Baker College
Diploma/Certificate - Radiologic Technologist
Kaiser Permanente School of Allied Health Science
Diploma/Certificate - Medical Assistant
Dickerson-Warren Business College
MBA - Leadership Studies
Baker College-Center for Graduate Studies