William Smaal Oppong
Kitchener,Canada
Summary
Self-driven and dedicated personnel with over 3 years of providing solutions to clients and colleagues. Great communicator with exceptional time management skills and an important ability to work and perform well independently or in a team. Ability to follow complex and simplistic orders from upper management. Independent and trustworthy in all forms of organizational behavior
Overview
4
4
years of professional experience
Work History
Administration Assistant
Administrative support
Micans Immigration Canada Inc
Grande Prairie, AB, AB
04.2022 - Current
- Review client documents
- Increased customer service success rates by quickly resolving issues.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Performed wide-ranging administrative, financial and service-related functions.
- Completed daily logs for management review.
Systems Technician
NME Limited
Accra, Ghana
11.2019 - 09.2021
- Monitored, assessed, fix and upgrade system and application issues
- Repaired damaged computers
- Created work orders
- Attend to customer concerns
- Fixed hardware and software issues including upgrades.
Education
Graduate Certificate - Global Business Management
Conestoga College
Down Town Kitchener05.2023
Bachelor's degree - Business Administration
University of Ghana
Skills
- Data Entry
- Credit Checks
- Schedule Management
- Raiser's Edge
- Social Media Management
- Cash Drawer Management
- Office Supplies and Inventory
- Customer Relations
- Verifying Data Accuracy
Swimming , Karate , Running
Favorite Hobbies
Timeline
Administrative support
Micans Immigration Canada Inc
04.2022 - Current
Systems Technician
NME Limited
11.2019 - 09.2021
Administration Assistant
Graduate Certificate - Global Business Management
Conestoga College
Bachelor's degree - Business Administration
University of Ghana
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