Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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William Sandoval

San Diego

Summary

Highly efficient in customer engagement whether in person or over the phone. Well established in fast-paced cafe and retail environments with high standards in food quality and cleanliness. Always organized, and detail oriented with a composed demeanor and clear communicative skills. Eager to learn with aptitude for applying new knowledge with skill and efficiency

Overview

8
8
years of professional experience

Work History

Sandwhich Artist

Subway
09.2024 - Current
  • Operated cash register with a high efficiency rate
  • Executed sandwich artistry duties with no occurrence of errors.
  • Trained new initiates to prepare sandwiches and other items according to instructions
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Regular closing shifts that involved closing down establishment, mopping, dishwashing
  • Recorded inventory and money on a digital application.

Crew Member

Five Guys
01.2024 - 06.2024
  • Operated Cash register with a high efficiency rate
  • Prepared food items according to company recipes and quality standards.
  • Delivered exceptional customer service while managing high-volume orders efficiently.
  • Operated Grill Station
  • Operated Fry Station
  • Dishwashing
  • Restocking
  • Kept dining area clean and presentable for customers
  • Familiar with every closing task.

Barista

Starbucks
05.2023 - 09.2023
  • Operated cash register with a high efficiency rate
  • Prepared Beverages at an efficient rate
  • Kept dining area clean and presentable to customers
  • In charge of dishwashing as well as stocking items
  • Operated Drive thru during rush hours
  • Engaged with customers in order to establish relationships.

Cashier/Courtesy Clerk

VONS
01.2018 - 03.2022
  • Processed Customer transactions efficiently and accurately with POS system
  • Organized merchandise and maintain store cleanliness
  • Provided customer service by resolving issues as well as engaging with the customer to make them feel welcomed
  • Assisted in warehouse inventory, keeping track of delivery loads, and helped move inventory around, above 50 lbs.
  • Maintained accurate cash drawer and balanced daily sales reports.

Customer Service Representative

Reliable Appliance Service
10.2020 - 02.2021
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Relayed messages between technicians and customers.
  • Investigated and resolved accounting, service and delivery concerns.
  • Responded to customer requests for products, services, and company information.
  • Scheduled appointments that were both accommodating to customers and technicians

Education

Computer Science, Studied Humanities, Philosophy & History Courses -

Mesa Community College
08.2024

Skills

  • Strong Verbal Communication
  • Cooking
  • Cashier Service/Engagement
  • Customer Service
  • Beverage Preparation
  • Drive Thru Service
  • Health Code Compliance
  • Inventory Restocking
  • Problem Solving/Attention to Detail
  • Time management
  • Problem-solving
  • Teamwork and collaboration

Accomplishments

  • Placed in San Diego's Community College Mesa's Dean's honor list for outstanding academic achievement
  • Achieved two years of general education at SD Community College Mesa

Timeline

Sandwhich Artist

Subway
09.2024 - Current

Crew Member

Five Guys
01.2024 - 06.2024

Barista

Starbucks
05.2023 - 09.2023

Customer Service Representative

Reliable Appliance Service
10.2020 - 02.2021

Cashier/Courtesy Clerk

VONS
01.2018 - 03.2022

Computer Science, Studied Humanities, Philosophy & History Courses -

Mesa Community College

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William Sandoval