William Ramos
Tulare
Summary
Detail-oriented account specialist with expertise in account administration and document management. Proven ability to maintain strong client relationships and streamline processes for improved order accuracy and efficiency.
Overview
5
5
years of professional experience
Work History
Account Specialist
Fastenal
10.2024 - Current
- Managed customer accounts, ensuring accurate order processing and timely delivery.
- Maintained strong relationships with clients through regular communication and proactive problem-solving efforts.
- Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
Operations Manager
Fastenal
06.2022 - 09.2024
- Streamlined inventory management processes, reducing discrepancies and improving order accuracy.
- Developed and implemented sourcing strategies to optimize supplier relationships and reduce costs.
- Developed and executed global sourcing strategies for optimal cost savings and value creation.
Crew Associate
In-N-Out Burger
10.2021 - 05.2022
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Trained new crew members on operational procedures, enhancing team performance and service speed.
- Monitored inventory levels, assisting in stock management to ensure adequate supply of ingredients.
Education
Bachelor of Science - Business Administration
Grand Canyon University
Phoenix, AZ05.2027
Associate of Science - Business Administration
College of The Sequoias
Visalia, CA05.2022
Skills
- Document management
- Account administration
- Order tracking
- Cost control
- Product sourcing
Timeline
Account Specialist
Fastenal
10.2024 - Current
Operations Manager
Fastenal
06.2022 - 09.2024
Crew Associate
In-N-Out Burger
10.2021 - 05.2022
Bachelor of Science - Business Administration
Grand Canyon University
Associate of Science - Business Administration
College of The Sequoias