William Ramirez
Corona
Summary
With a proven track record at the County Of Orange as a Sheriff's Officer, I excel in critical thinking and communication, adept at de-escalating conflicts and making sound decisions. In addition, my experience spans handling sensitive transactions, customer service and cross selling at Wells Fargo to leading teams in the Marine Corps, showcasing unparalleled problem-solving and teamwork skills.
Overview
25
25
years of professional experience
Work History
Sheriff's Officer
County Of Orange
08.2007 - Current
- Effectively communicate with diverse individuals, de-escalating conflicts, while maintaining a professional demeanor.
- Analyzing situations rapidly and making sound decisions under stressful situations.
- Able to identify issues, evaluate different options and finding solutions in complex situations.
- Attention to detail while observing different scenarios.
- Able to carefully listen to others to fully understand their concerns.
- Effectively collaborate with colleagues to achieve shared goals.
Bank Teller
Wells Fargo
07.2004 - 08.2007
- Provided excellent customer service.
- Conducted variety of transactions, deposits, withdrawals, check cashing and loan payments.
- Handled large quantities of cash.
- Balanced cash drawers at end of each shift.
- Recorded all transactions accurately.
- Cross selling bank products and identified customers needs.
- Identified potentially fraudulent activities and followed bank protocols.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Infantry Fire Team Leader
Marine Corps
11.1999 - 11.2003
- Learned the ability to communicate effectively with a variety of people from diverse cultures.
- Able to adapt, overcome obstacles and find a way to get problems resolved.
- Ability to recognize when plans aren't working and quickly change course of action when needed.
- Proficient planning skills and adaptability under pressure.
- Learning new responsibilities quickly, and multitasking.
- Handle change and adapt to new situations.
- Worked under tight timeline.
- Excellent problem solving due to experience with conflict resolution.
- Teamwork skills to achieve goals and meet deadlines.
Education
No Degree - Criminal Justice
Santa Ana College
Santa Ana, CA06-2006
Skills
- Communication
- Critical thinking
- Problem-solving
- Attention to detail
- Decision-making
- Team work
- Conflict resolution
- Active listening
Languages
Spanish
Limited Working
Timeline
Sheriff's Officer
County Of Orange
08.2007 - Current
Bank Teller
Wells Fargo
07.2004 - 08.2007
Infantry Fire Team Leader
Marine Corps
11.1999 - 11.2003
No Degree - Criminal Justice
Santa Ana College
Similar Profiles
Suzan GivenSuzan Given
Environmental Scientist at County of OrangeEnvironmental Scientist at County of Orange
Francesca NguyenFrancesca Nguyen
Ombudsman Supervisor at County Of OrangeOmbudsman Supervisor at County Of Orange
Carlos De La HoyaCarlos De La Hoya
Landfill Operations Supervisor at County Of OrangeLandfill Operations Supervisor at County Of Orange