William Pollock

• Increased customer satisfaction with timely delivery of high-quality treated parts.
• Streamlined workflow by optimizing furnace loading patterns and minimizing downtime between cycles.
• Trained new technicians in the fundamentals of heat treatment processes, ensuring a skilled workforce for continued success.
• Communicated effectively with team members and management regarding project status updates and potential challenges that may impact deadlines or quality expectations.

• Completed basic and semi-skilled maintenance and repair actions on furnaces and components.
• Evaluated materials prior to heat treating to assess supply quality and presence of desired characteristics.
• Assisted in troubleshooting complex issues related to heat treatment procedures, contributing valuable insights towards problem resolution.

*See Above*