Summary
Overview
Work History
Education
Skills
Languages
Timeline
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William Pender

Ottawa,ON

Summary

Enthusiastic and dependable person eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.

Overview

5
5
years of professional experience

Work History

Crew Member

Tim Hortons
Ottawa
10.2022 - 01.2024
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Adhered to health department regulations regarding food handling procedures.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Repair Technician

UBreakIFix
Ottawa, ON
03.2022 - 06.2022
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Maintained proper parts inventory by stocking and facing shelves.
  • Communicated with management, engineering and quality departments to solve technical repair problems.
  • Followed repair processes, driving high quality and short cycle time.
  • Repaired and performed quality testing of products to meet established specifications.
  • Worked with the senior technician to inspect and validate repair parts.
  • Examined machines and equipment to diagnose or make repairs.

Dishwasher

Pinelopi's Greek Kitchen
Ottawa, ON
05.2022 - 07.2022
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Restocked main kitchen areas with items from shelves, coolers and freezers.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Maintained assigned areas to keep organized and clean by mopping floor.
  • Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
  • Adhered to sanitary regulations to prevent contamination with food products.
  • Inspected dishes closely to check for remnants of food or dirt.
  • Used pressurized faucet sprayer effectively to wash large quantities of dishes.
  • Assisted chef with food measurements, preparation and storage when necessary.
  • Swept and mopped floors at end of shift to comply with sanitary regulations.
  • Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.

Referee

Ottawa South United
Ottawa, ON
06.2019 - 08.2019
  • Managed behavior of players, coaches and crowd to facilitate gameplay.
  • Adhered to and enforced game rules and regulations.
  • Executed high-pressure decisions, awarded points and imposed penalties under time constraints.
  • Conferred with coaches, players and umpires to discuss calls and disputes.
  • Awarded points, verified score calculations and communicated end-of-game results to teams and spectators.
  • Attended appropriate meetings and training sessions to officiate games according to industry and company regulations.
  • Started and stopped play in response to infractions, timeouts and other game occurrences.
  • Utilized appropriate signals, items and mechanics to convey game happenings.
  • Officiated games and matches, following sports program's rules and regulations.
  • Compiled scores, statistics and other athletic records for verification purposes with high degree of accuracy.
  • Reacted to complex game situations quickly and effectively.

Education

High School Diploma -

École Secondaire Catholique Pierre-Savard
Nepean, ON
06.2022

Skills

  • Troubleshooting and Diagnostics
  • Component Repairs
  • Following Safety Practices
  • Worksite Preparation
  • Friendly, Positive Attitude
  • Good Work Ethic
  • People Skills
  • Critical Thinking
  • Computer Skills
  • Problem Resolution
  • Relationship Building
  • Team Building
  • Conflict Resolution
  • First Aid/CPR

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Timeline

Crew Member

Tim Hortons
10.2022 - 01.2024

Dishwasher

Pinelopi's Greek Kitchen
05.2022 - 07.2022

Repair Technician

UBreakIFix
03.2022 - 06.2022

Referee

Ottawa South United
06.2019 - 08.2019

High School Diploma -

École Secondaire Catholique Pierre-Savard

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William Pender