William O'Rourke
Port Elgin,ON
Summary
Talented Manager with solid team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
38
38
years of professional experience
Work History
First Line Manager, EPS Security
Bruce Power
09.2003 - Current
- Worked as Manager in all departments within EPS Security gaining valuable experience and transferable skills.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Maximized performance by monitoring daily activities and mentoring team members.
Warrant Officer
Canadian Armend Forces
08.1985 - 08.2003
- Retired from Canadian Armed Forces as a Warrant Officer.
- Four operational tours to Croatia, Kosovo, Bosnia and Gulf war.
- Devised and implemented battle plans to achieve tactical objectives.
- Created contingency plans to address unexpected tactical scenarios.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Communicated with command centers to develop and execute tactical plans.
- Trained and mentored personnel in combat operations and tactics.
- Prepared and delivered investigative reports and briefings.
Education
Ontario Management Development Certificate
Georgian College
Owen Sound2007
High School Diploma -
Ontario Secondary School Diploma
Petawawa, ON06.2000
One Year Program - Recreational Facilities Operations And Management
Souther Alberta Institute of Technology
Calgary, AB06.1984
Skills
- Train Employees
- Key Performance Indicators (KPI)
- Writing
- Continuous Improvement Projects
- Employee Performance Reviews
- Reporting Requirements
- Critical Thinking
- Strategic Risk Management
- Complex Problem-Solving
- Operational Efficiency
- Judgment and Decision-Making
- Manage Schedules
- Manage Budgets
- Corporate Social Responsibility
Accomplishments
- 30 years of supervisory experience at various levels of authority and responsibility.
- Overseen the planning, developing and creation of Emergency and Protective Services Tactical Training Centre in Chesley.
- Organized and ran three NSO courses and two NRT GAP courses.
- Working member for the development of EPS Secure Maximo from inception.
- Overseen development of Security Monitoring Room training package.
- FLM for PTP exercise with Charlie Crew.
- Retired Warrant Officer with 20 years service in the Canadian Armed Forces.
Timeline
First Line Manager, EPS Security
Bruce Power
09.2003 - Current
Warrant Officer
Canadian Armend Forces
08.1985 - 08.2003
Ontario Management Development Certificate
Georgian College
High School Diploma -
Ontario Secondary School Diploma
One Year Program - Recreational Facilities Operations And Management
Souther Alberta Institute of Technology
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