Summary
Work History
Education
Skills
Timeline
Generic

William Neal

San Bernardino

Summary

Dynamic professional with a proven track record at American Tow Group, excelling in problem-solving and customer service. Demonstrated ability to streamline operations and enhance client satisfaction while fostering teamwork. Skilled in maintaining safety protocols and improving efficiency, ensuring high-quality outcomes in fast-paced environments.

Work History

Sandwich Artist

Subway
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Prepared and served hot and cold sandwiches based on customer preferences.

Picker

Amazon
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
  • Used RF scanners to track orders and verify accuracy.
  • Verified proper labeling and identification on all orders before shipment.
  • Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.

Salesperson

Cali Classic
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Field Manager

American Tow Group
  • Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
  • Performed quality control inspections on phases of field operations.
  • Ensured consistent quality control by implementing and enforcing safety protocols across all field operations.
  • Established strong relationships with clients, suppliers, and contractors to facilitate smooth project progressions.
  • Facilitated field operations through supervision and direction of field personnel.
  • Improved customer satisfaction by effectively addressing concerns and providing prompt resolutions.
  • Predicted and resolved operational bottlenecks, supply and tool shortages.
  • Maintained technical knowledge of regulations, industry trends and applicable laws regarding human resources for operation.

Mover

Most Valuable Moving
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Moved furniture and boxes using utility dolly and truck ramp.

Education

Associate Of Arts And Sciences - Social Sciences

Coastline Community College
Fountain Valley, CA
06.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management

Timeline

Sandwich Artist

Subway

Picker

Amazon

Salesperson

Cali Classic

Field Manager

American Tow Group

Mover

Most Valuable Moving

Associate Of Arts And Sciences - Social Sciences

Coastline Community College
William Neal