William Mora
Los Angeles,CA
Summary
Certified Senior HR Leader with SPHR designation, offering 10+ years of strategic HR leadership. Specializing in talent development, employee relations, and organizational transformation. Results-driven approach and over a decade of progressive experience. Eager to leverage exceptional managerial and organizational abilities to drive operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HR Director
City Storage Systems
11.2023 - Current
- Set the vision, direction, and culture of the HR team (10+ professionals in various stages of careers) by managing individual and team performance expectations and goals, monitoring real-time service levels and schedule adherence, and holding the teams accountable to meet and exceed performance targets
- Optimized HR budget allocation by strategically reallocating resources based on department needs and priorities resulting in a 60% reduction in headcount as a percentage of revenue.
- Developed and implemented a comprehensive global employee handbook, incorporating over 20 policies covering key areas such as attendance, leave of absence, and more. Led the creation of supporting infrastructure, including Workday system configurations, Standard Operating Procedures (SOPs), and employee training programs, ensuring seamless integration and compliance across all regions.
HR Business Partner II
SpaceX
03.2022 - 11.2023
- Optimized the internal interview process by automating approximately 50% of workflows through enhancements to existing HR systems, increasing efficiency and reducing manual input.
- Delivered comprehensive HR support to over 800 engineers and technicians, leveraging in-depth expertise in timekeeping, internal transfers, leaves of absence, accommodations, work authorization, time-off management, payroll, benefits, and more
- Advised network and site leadership on strategic, tactical, and operational challenges, providing actionable insights on the effectiveness of initiatives through detailed weekly, monthly, and quarterly performance reports
HR Business Partner - Manager
Amazon
06.2020 - 03.2022
- Designed and executed multiple network attrition reduction programs, achieving an average reduction of 8% in key categories, positively impacting over 100,000 employees.
- Delivered comprehensive HR support to a diverse workforce of 2,500+ employees, overseeing 8 direct reports. Demonstrated expertise in timekeeping, internal transfers, leaves of absence, and other HR processes, ensuring efficient operations and consistent employee support across the organization.
- Managed 3-5 complex employee relations investigations per week, covering conflict resolution, performance issues, and policy compliance. Ensured legal and policy adherence while working with leadership to implement corrective actions and enhance employee satisfaction and retention.
HR Manager
Walmart
05.2018 - 06.2020
- Led a comprehensive team restructuring initiative, meeting all company learning objectives and providing continuous guidance to building leaders via regular meetings and training sessions.
- Ensured compliance by overseeing completion of training, audits, and documentation, successfully eliminating a backlog of 5+ years of employee files.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
Education
Master’s Degree - Business Administration
Capella University
Minneapolis, MN06-2019
Bachelor’s Degree - Business Administration
Capella University
Minneapolis, MN06-2018
Certification
Senior Professional in Human Resources (SPHR)
Timeline
HR Director
City Storage Systems
11.2023 - Current
HR Business Partner II
SpaceX
03.2022 - 11.2023
HR Business Partner - Manager
Amazon
06.2020 - 03.2022
HR Manager
Walmart
05.2018 - 06.2020
Master’s Degree - Business Administration
Capella University
Bachelor’s Degree - Business Administration
Capella University
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