William Monroy
9100 Duarte Rd
Summary
Dynamic culinary leader with a proven track record at Urbn Coal Fired Pizza, excelling in menu development and operational efficiency. Expert in staff training and inventory management, I have successfully launched new store locations and enhanced customer service, driving significant growth while maintaining high-quality standards and effective communication across teams.
Overview
12
12
years of professional experience
Work History
Head Chef
Pizza Trolley
Carlsbad
01.2025 - 05.2025
- Prepared and cooked diverse pizza dishes according to standard recipes.
- Supervised kitchen staff to optimize workflow and uphold quality standards.
- Managed kitchen inventory, placing orders for necessary supplies.
- Trained new staff on cooking techniques and safety protocols.
- Developed innovative recipes to expand menu offerings.
- Analyzed financial data on labor costs and inventory expenses, providing actionable recommendations.
- Ensured cleanliness and organization of kitchen area.
General Manager
Urbn Coal Fired Pizza
San Diego
01.2014 - 10.2022
- Expanded company's footprint by opening new store locations.
Developed commissaries to streamline supply chain and production processes.
Played a pivotal role in launching "URBN Catering Company," broadening customer services. - Coordinated targeted marketing campaigns to increase brand visibility and engagement.
- Implemented robust inventory control systems, minimizing waste and improving efficiency.
- Developed employee schedules, optimizing labor costs while maintaining service levels.
- Facilitated effective communication between front-of-house and back-of-house teams.
- Managed daily business operations, including budgeting, staffing, scheduling, and sales.
- Resolved customer complaints promptly, maintaining high service delivery standards.
- Guided management and supervisory staff to ensure seamless operational processes.
Manager
Purgatory Pizza
Los Angeles
01.2013 - 12.2015
- Managed daily operations of a busy pizza restaurant.
- Trained and supervised kitchen staff on food preparation techniques.
- Oversaw inventory management and ordering of supplies.
- Prepared various pizza doughs using traditional techniques and fresh ingredients.
- Managed kitchen operations during peak hours to ensure timely food preparation.
- Operated commercial pizza ovens, adjusting temperatures for optimal cooking results.
- Maintained cleanliness and organization of workstations in compliance with health standards.
- Trained new staff on pizza preparation techniques and kitchen safety protocols.
Education
High School Diploma -
Temple City High School
Temple City, CA06-2007
Skills
- Menu development
- Recipe creation
- Inventory management
- Staff training
- Food safety
- Kitchen organization
- Customer service
- Operational efficiency
- Team leadership
- Quality control
- Effective communication
- Problem solving
- Staff training and development
Timeline
Head Chef
Pizza Trolley
01.2025 - 05.2025
General Manager
Urbn Coal Fired Pizza
01.2014 - 10.2022
Manager
Purgatory Pizza
01.2013 - 12.2015
High School Diploma -
Temple City High School
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