William Mathews-Negash
Toronto,Ontario
Summary
Dedicated and motivated individual seeking to launch a career as a Mortgage Agent. Eager to leverage strong interpersonal skills, customer service experience, and commitment to detail to provide exceptional service to clients and contribute to the success of the brokerage.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Courier
Uber Eats
09.2020 - Current
- Safely and punctually delivered food orders to customers
- Managed delivery routes efficiently, optimizing delivery times and customer satisfaction
- Handled cash payments and maintained accurate records of earnings
- Adapted to changing traffic and weather conditions to ensure timely deliveries.
Front Desk Associate
Goodlife Fitness
06.2019 - 08.2020
- Greeted members, answered inquiries, and provided exceptional customer service
- Assisted in resolving customer concerns, ensuring a positive gym experience
- Maintained cleanliness and organization at the front desk area
- Processed membership renewals, payments, and registration.
Kitchen Staff and Cashier
McDonald's
07.2016 - 10.2018
- Prepared food orders with precision, adhering to company standards
- Managed cash transactions efficiently, including handling cash and operating the cash register
- Collaborated with team members to maintain a clean and safe work environment
- Demonstrated strong teamwork and time management skills in a fast-paced environment.
Skills
- Excellent communication and interpersonal skills, honed through customer-facing roles at Goodlife Fitness, McDonald's, and Uber Eats
- Strong organizational skills, attention to detail, and ability to multitask effectively
- Proficient in
- Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace
- Adaptable and quick learner, eager to acquire new skills and knowledge in the mortgage industry
Certification
Mortgage Agent Pre-Licensing Course Remic[2023]
Timeline
Delivery Courier
Uber Eats
09.2020 - Current
Front Desk Associate
Goodlife Fitness
06.2019 - 08.2020
Kitchen Staff and Cashier
McDonald's
07.2016 - 10.2018
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