William Madrara-Maku
Milton
Summary
Sales Advisor who is knowledgeable about numerous products and skilled at connecting customers with solutions. Adept at listening to needs and conveying information. Demonstrating a strong work ethic along with previous work experience, I seek to showcase my skills at a company that values their employees.
Overview
5
5
years of professional experience
Work History
Sales Associate
Home Depot
03.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
Sales Advisor
Best Buy Canada
09.2019 - 01.2021
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Increased sales by offering advice on purchases and promoting additional products
Volunteer
Halton Hills
10.2018 - 06.2019
- Volunteered at John Elliot Theatre, assisting with production
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Assisted with special events or programs.
- Greeted visitors and answered questions about program, requirements and opportunities.
Education
Bachelor of Arts - Criminology
University of Toronto
Mississauga, ON2025
High School Diploma -
Bishop P. F. Reding Catholic Secondary School
Milton, ON06.2021
Skills
- Sales experience
- Product and Service Promotion
- Product Knowledge
- Customer Communication
- Friendly, Helpful, Reliable and Responsible
- Organization
- Open to engaging in new experiences
- Multi-Tasking Strength
Timeline
Sales Associate
Home Depot
03.2022 - Current
Sales Advisor
Best Buy Canada
09.2019 - 01.2021
Volunteer
Halton Hills
10.2018 - 06.2019
Bachelor of Arts - Criminology
University of Toronto
High School Diploma -
Bishop P. F. Reding Catholic Secondary School
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