William Mackenzie
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Material Hangar Supervisor
IMP Aerospace & Defence
12.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks over 4 hangars.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Grocery Manager
Sobeys
11.2019 - 11.2024
- Strong communication among two shifts
- Able to Achieve tight financial budget goals
- Analyzing financials/data using MS Excel, MS Power Point, MS Word and Tableau to maximize potential profits
- Strong ability to pivot when challenges occur in a fast past environment
- The official trainer for new grocery department managers (2022-2023)
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Conducted regular performance evaluations to identify areas for improvement within the team.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Optimized ordering processes to minimize stockouts while avoiding excessive inventory levels.
- Managed vendor relationships to ensure timely deliveries and consistent product quality.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Streamlined store operations for more effective staff scheduling and task allocation to maximize employee's strengths.
- Reduced employee turnover with effective training programs and supportive management practices.
- Negotiated with suppliers for better pricing, improving store's profit margins.
- Improved store layout for easier navigation and more pleasant shopping experience.
- Assisted in recruiting, hiring and training of team members.
Senior Clerk (Grocery)
Sobeys
11.2014 - 11.2019
- Completed DMIT program (2017)
- Work through the Tantallon major reno
- Category reset champion
Niger crew leader
Sobeys
05.2014 - 11.2014
- Receiving trucks
- Time management
- Led a team of 6
Warehouse Picker
TRA/Sobeys Warehouse
03.2007 - 05.2014
- In Charge of the freezer department
- Worked in all areas 7 areas
- Freight/inventory & Forklift/ loader
- "U Speak” representative
Education
Certificate/Diploma/Degree - Business, degree in financial services
NSCC
Kentville, N.S04.2013
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Inventory control
- Analytical thinking
- Operations management
- Financial management
- Waste reduction
- Adaptability and flexibility
- Reliability
Accomplishments
- Stream line the JD Edward system to make it easier to find and locate tools.
- Enhance tool control for both tool cribs and tool boxes that exceeds Lockheed Martin audit
- Achieved 34% increase in sales YOY through effectively helping with re-mapping the store's layout for better traffic flow.
Languages
English
Native or Bilingual
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- Food Handler Certification (FHC)
- RAIC provide by SMS
- Level 2 security clearance
Timeline
Material Hangar Supervisor
IMP Aerospace & Defence
12.2024 - Current
Grocery Manager
Sobeys
11.2019 - 11.2024
Senior Clerk (Grocery)
Sobeys
11.2014 - 11.2019
Niger crew leader
Sobeys
05.2014 - 11.2014
Warehouse Picker
TRA/Sobeys Warehouse
03.2007 - 05.2014
Certificate/Diploma/Degree - Business, degree in financial services
NSCC
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