William Little

I worked as starter\Marshall at Greensmere Golf and Country Club . i was responsible for making sure our clients had a excellent experience , adhere to club standards and were respectful to the staff and the other clients

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
• Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.

my duties included installation and repair of data services , wifi networks , building network designs , fiber optic networks , training technicians and management of personel.

i also had many security clearences (rcmp , house of commons , city of ottawa , opp , bank of canada and dnd)