William Li
North Vancouver,Canada
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
7
7
years of professional experience
1
1
Certification
Work History
RESTAURANT ASSISTANT
Wonderful Szechuan Restaurant
09.2020 - Current
- Greeted customers upon arrival and managed seating arrangements for parties of varying sizes
- Demonstrated exceptional customer service skills and ensuring a positive dining experience for customers
- Demonstrated excellent communication skills when taking orders from customers or relaying information between staff members
SKI INSTRUCTOR
Freelance
11.2022 - 01.2023
- Adapted teaching methods based on individual learning styles and abilities
- Assessed student learning, providing feedback and developing goals
- Worked with children to teach foundational skills and techniques of skiing
BOBA BARISTA
Chatime Bubble Tea
01.2020 - 03.2020
- Prepared various boba drinks according to recipes including milk teas, smoothies, slushies, and fruit teas
- Managed opening and closing procedures including setting up shop before start of shift
- Demonstrated ability to provide excellent customer service and handle customer inquiries in a professional manner
Cashier
Loblaws City Market
07.2018 - 09.2019
- Provided excellent customer service by efficiently processing transactions, handling payments, and assisting with inquiries.
- Maintained accuracy in cash handling, credit/debit transactions, and store promotions.
- Ensured a clean and organized checkout area, restocking bags and supplies as needed.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
BBA - BUSINESS
SIMON FRASER UNIVERSITY
Burnaby, BC04.2026
HIGH SCHOOL DIPLOMA -
WEST VANCOUVER SECONDARY
06.2022
Skills
- Organizational skills
- Sales experience
- Quality Control
- Adaptive Learning
- Problem-solving abilities
- Teamwork Oriented
Certification
Serving It Right, 3174296
Awards
Honors with Distinction For Both GR 11 & 12 (2021 & 2022)
- Achieved top academic standing in both Grade 11 and 12, maintaining a high GPA and excelling across all subjects.
- Recognized for outstanding academic performance, discipline, and dedication to excellence.
Chief Petty Officer First Class (CPO1), Navy League Cadets (2013-2016)
- Achieved the highest possible rank in the Navy League Cadets, demonstrating exceptional leadership, discipline, and commitment.
- Led and mentored junior cadets, organized training exercises, and represented the unit in official events.
- Recognized for outstanding performance in leadership, teamwork, and operational excellence.
Timeline
SKI INSTRUCTOR
Freelance
11.2022 - 01.2023
RESTAURANT ASSISTANT
Wonderful Szechuan Restaurant
09.2020 - Current
BOBA BARISTA
Chatime Bubble Tea
01.2020 - 03.2020
Cashier
Loblaws City Market
07.2018 - 09.2019
HIGH SCHOOL DIPLOMA -
WEST VANCOUVER SECONDARY
BBA - BUSINESS
SIMON FRASER UNIVERSITY
Similar Profiles
Sarah TaiSarah Tai
Server at Wonderful SzechuanServer at Wonderful Szechuan
Vinh LieuVinh Lieu
Assistant Manager at Szechuan RestaurantAssistant Manager at Szechuan Restaurant
Bailey WoodsBailey Woods
Assistant Manager at Szechuan Chinese RestaurantAssistant Manager at Szechuan Chinese Restaurant
Mohammadamin MontazeriMohammadamin Montazeri
Security Officer at Paladin SecuritySecurity Officer at Paladin Security
Laurie TurpinLaurie Turpin
Employment Specialist at North Shore Disability Resource CentreEmployment Specialist at North Shore Disability Resource Centre