WILLIAM LEITER
GUSTINE
Summary
Dynamic sales professional with a proven track record at Coverall Cleaning, excelling in customer relationship building and strategic prospecting. Consistently exceeded sales targets through effective negotiation and solution selling, fostering strong client connections that drove referrals and upselling opportunities. Proficient in CRM software, enhancing operational efficiency and client satisfaction.
Overview
9
9
years of professional experience
Work History
Outside Sales Consultant
Coverall Cleaning
08.2023 - Current
- Managed territory budget to support development of regional and territory leads.
- Contributed ideas and offered constructive feedback at weekly sales and training meetings.
- Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges, and security practices.
- Established regular follow-up schedules with clients to nurture relationships over time, leading to increased referrals and upselling opportunities.
Route Manager
Amazon
01.2023 - 03.2024
- Enhanced customer satisfaction by resolving service issues promptly and professionally.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
Outside Sales Representative
Terminix
09.2016 - 08.2023
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
Education
MBA - Business Administration And Management
University of Phoenix
Tempe, AZ06-2012
Bachelor of Science - Software Engineering
University of Phoenix
Tempe, AZ06-2009
Skills
- Customer relationship building
- Strong negotiation skills
- Sales presentations
- Objection handling
- Strategic prospecting
- Cold calling expertise
- Closing techniques
- Territory management
- CRM software proficiency
- Customer service
- Documentation and reporting
- Analytical problem solver
- Solution selling
- Client needs assessment
- Sales reporting
Timeline
Outside Sales Consultant
Coverall Cleaning
08.2023 - Current
Route Manager
Amazon
01.2023 - 03.2024
Outside Sales Representative
Terminix
09.2016 - 08.2023
MBA - Business Administration And Management
University of Phoenix
Bachelor of Science - Software Engineering
University of Phoenix
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