William Lee
San Diego
Summary
Experienced with team leadership, customer service, and operational management. Utilizes effective communication and problem-solving skills to ensure smooth shift transitions and high customer satisfaction. Maintaining a positive team environment and meeting service standards.
Overview
7
7
years of professional experience
Work History
Server Shift Leader
Sushi One N Half
08.2024 - Current
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Restaurant Server
Katana Sushi
01.2019 - 04.2021
- Honed my customer service and communication skills by interacting with a diverse range of customers daily
- Maintained a clean and welcoming dining environment for guests
Club Fitter Assistant
ADS Golf Inc
02.2019 - 05.2019
- Ability to understand customers’ needs and provide personalized recommendations
- Followed safe work practices, which included fall protection and personal protective equipment.
Education
Bachelor of Science - General Business
San Diego State University, Fowler College of Business
San Diego, CA06.2025
Associates of Science - Business Administration
MiraCosta Community College
Oceanside, CA05-2022
Skills
- Crisis Management & Adaptability
- Customer Relationship
- Sales Experience
- Interpersonal communication
- Computer: Proficient in Windows and Mac OS platforms Microsoft Office (Word, Excel, PowerPoint)
- Language: Fluent in Korean, Basic knowledge of Japanese
EXTRACURRICULAR EXPERIENCE
- Student Pilot at Coast Flight Training
- Cadet for Civil Air Patrol
- Member of Alpha Phi Omega, Alpha Delta Chapter
Timeline
Server Shift Leader
Sushi One N Half
08.2024 - Current
Club Fitter Assistant
ADS Golf Inc
02.2019 - 05.2019
Restaurant Server
Katana Sushi
01.2019 - 04.2021
Bachelor of Science - General Business
San Diego State University, Fowler College of Business
Associates of Science - Business Administration
MiraCosta Community College
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