William Ko
Woodbridge,ON
Summary
Proactive Host/Bus Boy with extensive experience in maintaining a clean and welcoming dining environment, accommodating special guest requests, and managing reservations efficiently. Skilled in customer service, team collaboration, and effective time management. Brings a positive and professional attitude to ensure an exceptional guest experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host/ Bus Boy
Mandarin
09.2022 - 12.2023
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Holy Cross Catholic Academy
Woodbridge06-2026
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Team player mentality
- Positive and professional
Languages
English
Native or Bilingual
Certification
- CPR/AED Certification
Timeline
Host/ Bus Boy
Mandarin
09.2022 - 12.2023
- CPR/AED Certification
High School Diploma -
Holy Cross Catholic Academy
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