William Jimenez
Campbell
Summary
Dynamic and results-driven professional with extensive experience at AMC Theatres, excelling in customer service and team management. Proven ability to enhance customer satisfaction and streamline operations through strong multitasking and effective communication. Recognized for developing loyal clientele and training new hires to maintain high service standards.
Overview
2026
2026
years of professional experience
Work History
Bartender
AMC Theatres
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Red Robin
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Supervisor
Red Robin
11.2023 - 03.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Manager
AMC Theatres
09.2021 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cook
Chessecake Factory
08.2013 - 09.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Education
High School Diploma -
Martin Luther King High School
Riverside, CA06.2012
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Responsible alcohol service
- Cash register operation
- Team training and development
- New hire training
- Inventory
- Staff management
Timeline
Supervisor
Red Robin
11.2023 - 03.2025
Manager
AMC Theatres
09.2021 - 10.2023
Cook
Chessecake Factory
08.2013 - 09.2021
Bartender
AMC Theatres
Bartender
Red Robin
High School Diploma -
Martin Luther King High School
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