William Jerome
Calgary
Summary
Adaptable professional with 8 years of experience across retail, customer service, sales, security, and manufacturing support roles. Skilled in maintaining safety, delivering excellent service, and organizing tasks efficiently. Recently stepped away from university studies in Biological Anthropology to focus on personal responsibilities, bringing a well-rounded and resilient approach to problem-solving and teamwork in dynamic environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Family Caregiver and University
Personal
03.2020 - 10.2024
- Assisted family members with daily needs and medical care during health challenges, balancing responsibilities with educational pursuits.
- Stepped away from university to prioritize caregiving during family health crises.
Glass Cutting Assistant
The Glass Guild
01.2024 - 07.2024
- Assisted in manufacturing and cutting of glass, ensuring precision in cut runs.
- Maintained clean and safe environment, consistently sweeping broken glass and organizing workstations.
- Labeled and prepared production materials, ensuring efficient workflow and reduced errors.
- Disposed of glass cut-offs in compliance with safety protocols.
- Daily production values ranging from $30,000-$40,000.
Security Guard
Paladin Security
09.2023 - 01.2024
- Ensured staff and patient safety by providing vigilant site security through regular patrols.
- De-escalated security incidents and disturbances, ensuring a safe environment.
- Provided one-on-one care for patients in sensitive situations, collaborating with Protective Services.
Stage Crew
Arts Commons
09.2019 - 03.2020
- Handled delicate instruments and stage props, ensuring proper placement and safety during performances.
- Assisted with backstage organization and preparation for live events.
Computer Specialist
London Drugs
06.2018 - 01.2020
- Provided tech support and customer service, handling transactions up to $2,000.
- Managed inventory, implemented store planograms, and assisted with stock organization.
- Handled POS systems, product setup, and customer complaints, ensuring high levels of client satisfaction.
Sales Associate/Cashier
Canadian Tire Corporation Ltd
05.2017 - 06.2018
- Assisted customers with product inquiries, complaints, and merchandise handling.
- Managed seasonal merchandising displays, contributing to store organization and stock management.
- Provided support for cashier operations during busy periods.
Education
BSc in Biological Anthropology -
University of Calgary
Calgary, AB10-2030
Secondary School -
John G Diefenbaker
Calgary, AB06.2018
Skills
- Cash Handling
- POS
- Sales
- Computer skills
- Manufacturing
- Organizational Skills
- Multitasking
- Time Management
- Security
- Positive and professional
Certification
- ProTect Security Staff Training, 01/01/20, 01/01/25
- Standard First Aid - Level C CPR/ with AED, 09/01/23, 09/01/26
- Alberta Security License, 08/01/23, 08/01/25, Security Services
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Glass Cutting Assistant
The Glass Guild
01.2024 - 07.2024
Security Guard
Paladin Security
09.2023 - 01.2024
Family Caregiver and University
Personal
03.2020 - 10.2024
Stage Crew
Arts Commons
09.2019 - 03.2020
Computer Specialist
London Drugs
06.2018 - 01.2020
Sales Associate/Cashier
Canadian Tire Corporation Ltd
05.2017 - 06.2018
BSc in Biological Anthropology -
University of Calgary
Secondary School -
John G Diefenbaker
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