William Hilton
Woodland,CA
Summary
Skilled professional ready to excel in leadership role with a focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards. Demonstrated strong problem-solving and communication skills to drive team success.
Overview
8
8
years of professional experience
Work History
Risk and Compliance Analyst, Expert
Pacific Gas & Electric
05.2023 - Current
- Collaborated with cross-functional teams for the successful implementation of new and updated compliance initiatives pursuant to the Compliance Maturity Model.
- Manage ownership for approximately 1500 compliance requirements.
- Monitored adherence to industry regulations, ensuring timely updates to the system of record.
- Served as a subject matter expert on the MetricStream system for Gas Operations and Gas Engineering.
- Oversaw implementation of technology solutions (PowerBI) to streamline the tracking and reporting of key metrics.
- Prepared documentation and records for internal audits.
- Managed annual requirement certification and requirement prioritization surveys through MetricStream.
- Developed and socialized training materials, job aids, and process documents for all new and updated initiatives.
- Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
Senior Compliance Specialist
Pacific Gas and Electric Company
11.2020 - 05.2023
- Assisted with implementation of technology solutions to improve automation of the data request tracking system.
- Led daily operating reviews on behalf of direct supervisor to track work status and provide solutions to roadblocks.
- Acted as primary final reviewer for all confidentiality review related requests and as subject matter expert on confidentiality matters.
- Led benchmarking efforts with similar teams in other LOB's to ensure consistency.
- Managed the National Pipeline Mapping System (NPMS) external-facing email to respond to data requests in a timely manner, including development of data responses.
- Led migration efforts to implement ProjectWise as the system of record for current and legacy data responses.
- Assisted in gathering pre-inspection data for multiple CPUC-led audits and inspections.
Compliance Specialist
Pacific Gas and Electric Company
01.2020 - 11.2020
- Maintained real-time master tracking spreadsheet for all requests managed by the Gas Operations Support Team.
- Performed final quality control, encryption and delivery of all data requests.
- Acted as a Subject Matter Expert on approximately 30 confidentiality related data requests per month.
- Led trainings for new members of the team.
- Streamlined the daily report-out of metrics, ongoing, and completed work.
Staff Consultant
Celerity Consulting Group
04.2019 - 01.2020
- Auxiliary staff to the Gas Operations Support Team at PG&E.
- Managed multiple priorities simultaneously, ensuring timely completion of all tasks while maintaining high levels of accuracy and quality control.
- Maintained real-time master tracking spreadsheet for approximately 100 data requests per month managed by the Gas Operations Support Team.
- Performed final quality control, encryption and delivery for 75 data requests per month.
- Consistently exceeded performance targets set forth by management through diligent work ethic focused on providing top-notch consulting support.
- Managed system of record for retaining and cataloguing all final data requests.
Research Associate
Glass, Lewis & Co.
02.2018 - 04.2019
- Streamlined data collection processes for improved efficiency and accuracy in market research projects.
- Enhanced team collaboration by effectively communicating results and insights from market research findings to stakeholders.
- Drafted 5 proposals and reports per week for institutional investment firms from information sourced from securities filings of major publicly-listed companies with a focus on companies in the Energy sector.
- Distilled large amounts of information and produced reports, spreadsheets, and documents outlining key details.
- Implemented standardized documentation practices across the team to enable easier collaboration between researchers.
Program Assistant
Center for Creative Land Recycling
02.2017 - 07.2017
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative organizational support through Customer Relationship Management tool CiviCRM.
- Designed and implemented framework for 3 weekly live educational webinars and quarterly in-person workshops.
- Contributed to website content updates, improving communication of program objectives and achievements.
- Developed comprehensive resource materials for program participants, leading to better program understanding and compliance.
Education
Bachelor of Arts - Environmental Studies: Geology
Bates College
Lewiston, Maine05-2016
Skills
- Collaboration
- Communication and Writing
- Compliance and Monitoring
- Critical Thinking
- Due Diligence
- Time Management
- Leadership
- Reporting Tools (PowerBI, Excel, etc)
Accomplishments
- Achieved streamlined and efficient reporting by introducing PowerBI to display compliance-driven results and metrics.
- Collaborated with multi-functional teams to develop and implement recurring requirement ownership and risk prioritization surveys to meet Compliance Maturity Model goals.
- Successfully implemented 2023 California Privacy Rights Act mandates into response review framework.
- Assisted in implementing Lean Play 5 (Waste Elimination) to streamline pre-inspection data requests for multiple CPUC audits.
Key Virtues
- Trustworthy
- Curious
- Owner
Languages
English
Native or Bilingual
French
Professional Working
Spanish
Limited Working
Timeline
Risk and Compliance Analyst, Expert
Pacific Gas & Electric
05.2023 - Current
Senior Compliance Specialist
Pacific Gas and Electric Company
11.2020 - 05.2023
Compliance Specialist
Pacific Gas and Electric Company
01.2020 - 11.2020
Staff Consultant
Celerity Consulting Group
04.2019 - 01.2020
Research Associate
Glass, Lewis & Co.
02.2018 - 04.2019
Program Assistant
Center for Creative Land Recycling
02.2017 - 07.2017
Bachelor of Arts - Environmental Studies: Geology
Bates College
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