William Gale
Toronto,Ontario
Summary
Dependable candidate skilled at efficiently managing multiple priorities with a positive and proactive approach. Willing to take on additional responsibilities to achieve team goals.
Overview
12
12
years of professional experience
Work History
Director of Recreation
The Teddington Retirement Residence
11.2018 - Current
- Managed 150+ monthly activities for 50+ residents, tailoring programs to diverse needs.
- Contributed to the management team, responsible for delegation, training, team-building, and conflict resolution.
- Proficient in budgeting and bookkeeping, overseeing all financial responsibilities for department. Approved and monitored monthly budget, purchased equipment, and negotiated services/fees with contractors.
- Skilled in leading groups, particularly those with physically and mentally impaired individuals. Adapted leadership style as needed, balancing patience and assertiveness.
- Led the student/neighborhood volunteer force, managing onboarding, designation, delegation, oversight, and communications.
- Served as the IT liaison, addressing on-site computer issues and developing digital solutions while staying updated on new programs and technologies.
Activation Aide
Sunnybrook Health Sciences Centre
01.2015 - 11.2018
- Engaged and guided cognitively impaired residents in recreational activities.
- Designed and implemented personalized on-unit programs,
- Focused on building relationships and promoting empowerment, respect, and dignity.
Patient Administrative Assistant
Sunnybrook Health Sciences Centre, Veterans Centre
01.2014 - 01.2015
- Sole administrator for a 30-resident long-term care unit.
- Managed unit staffing, payroll, patient flow, purchasing, medical and legal filing/database maintenance, and receptionist duties.
- Handled scheduling for a diverse workforce following union guidelines.
- Effective communicator, building relationships with the interprofessional team and cognitively impaired residents.
- Provided valuable support to family and friends of patients by answering questions and resolving issues.
- Known for strong organizational skills, attention to detail, and the ability to multitask in a busy medical unit.
Office Assistant
Cheryl Rowe, MD
01.2012 - 01.2013
- Medical office automation- patient record database project.
- Required to scan, upload, label, and reorganize the doctor’s patient records from the past decade on an online server.
- Was entrusted to be highly discrete, as the information handled was confidential in nature.
Research Assistant
Brock University
01.2012 - 01.2013
- Commissioned by the Toronto Argonauts Football Organization to assess their Level the Playing Field initiative, aimed at providing sports opportunities to disadvantaged youth in the Greater Toronto Area.
- Led team-based project management, including conducting interviews, facilitating focus groups, transcribing responses, and organizing and analyzing data.
- Conducted literature reviews and produced comprehensive reports with actionable recommendations for improvement.
- As a result of inaugural report, the Toronto District School Board granted Brock University access to continue researching initiative's impacts.
Education
Diploma of Web Development -
Brainstation
Toronto, ON04.2023
Honours Bachelors of Sports Management -
Brock University
St. Catharines, ON2013
Skills
- Management Training and Experience
- Tech Literate and Software Proficiency
- Software Coding Education - React, Typescript, JS, Node, SCSS, HTML
- Budgeting and Bookkeeping Skills
- Strong Verbal and Written Communication Abilities
- Exceptionally Organized and Detail Oriented
- Logical/Independent Problem Solver
- Dedicated Teammate
Timeline
Director of Recreation
The Teddington Retirement Residence
11.2018 - Current
Activation Aide
Sunnybrook Health Sciences Centre
01.2015 - 11.2018
Patient Administrative Assistant
Sunnybrook Health Sciences Centre, Veterans Centre
01.2014 - 01.2015
Office Assistant
Cheryl Rowe, MD
01.2012 - 01.2013
Research Assistant
Brock University
01.2012 - 01.2013
Diploma of Web Development -
Brainstation
Honours Bachelors of Sports Management -
Brock University
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