William Ellery
Golden,BC
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
33
33
years of professional experience
3
3
Certification
Work History
Sales Representative
Re/Max Of Golden
07.2022 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Sales representative
Royal LePage
07.2020 - 04.2022
- High sales achievement in the first full year exceeding 5 million in sales volume
- Brought forth excellent customer service and a commitment to customer satisfaction
- Doubled client base by maintaining competitive advantage while targeting client needs.
Sales representative
ReMax Georgian Bay Realty LTD
09.2015 - 01.2020
- Three consecutive years in Century Club exceeding 8 million dollars in total sales volume per year
- Invited to attend Re/Max seminars to speak of my success in high sales to new members
- Increased client base by maintaining competitive advantage while targeting clients needs.
Technical Programmer / CNC machinist Lead Hand
Weber Manufacturing Technologies
03.1995 - 07.2016
- Recognized for high performance and for exceeding department goals resulting in rapid advancement within the company
- Mentored workplace teams to improve workflow and productivity in key areas of production and machining
- Tasked with training new recruits in programming and machining with focus on workplace organization and productivity.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
Education
Technical Trades and Machining specializing in CNC programming and engineering -
George Brown Technical Institute
Toronto, OntarioB/A technical Trades and Programming -
George Brown Technical Institute
Toronto, OntarioBachelors of Real Estate - Marketing Management (Professional Real Estate Option)
Ontario Real Estate Association
Toronto, ON04.2016
Skills
- Process Improvement
- Account Servicing
- Lead Prospecting
- Proposal Development
- Sales Consultation
- Sales Closing
- Client Service
- Interpersonal Communication Skills
Accomplishments
- Ranked top 10 new Sales Rep in Central Ontario for 2017/2018.
- Achieved top sales award for 2018/2019 and 2019/2020
Certification
Dale Carnegie School - Team Management Certification
LLQP Certified in British Columbia - Licensed Life Insurance Adviser, 06/01/23, ALTIG Oliver's Learning
AST-1 Avalanche Safety Training Certified
Awards
Re/Max Century Club exceeding 8 million in sales, 3 consecutive years Royal LePage Gold Achievement for exceeding 5 million in sales Bold Leadership - Lead Generation Award Dale Carnegie Leadership Award
Languages
English
Full Professional
Hobbies
In my spare time I enjoy a variety of activities depending on the season, from riding my adventure motorcycle, mountain biking, hiking and boating in summer to Alpine skiing on resort as well as back country skiing ( I have my AST - Avalanche Safety Training 1 Certification ) to snowmobiling and the occasional Nordic ski outing. I am a highly skilled DIY enthusiast taking on a variety of projects from mechanical repair to home renovation projects, I welcome a challenge and always relish in the experience it provides me.
Timeline
Sales Representative
Re/Max Of Golden
07.2022 - Current
Sales representative
Royal LePage
07.2020 - 04.2022
Sales representative
ReMax Georgian Bay Realty LTD
09.2015 - 01.2020
Technical Programmer / CNC machinist Lead Hand
Weber Manufacturing Technologies
03.1995 - 07.2016
Technical Trades and Machining specializing in CNC programming and engineering -
George Brown Technical Institute
B/A technical Trades and Programming -
George Brown Technical Institute
Bachelors of Real Estate - Marketing Management (Professional Real Estate Option)
Ontario Real Estate Association
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