William de Young Shupe
Sacramento
Summary
Final-semester LVN student and experienced CNA, preparing for the NCLEX-PN. Skilled in direct patient care, EHR documentation, and supporting diverse populations. Seeking a healthcare position to apply clinical expertise, support nursing teams, and provide compassionate, patient-centered care.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Certified Nursing Assistant (CNA)
ACC Care Center
06.2024 - 07.2025
- Provided direct patient care: vital signs, bathing, feeding, hygiene, ambulation, skin/oral care
- Documented patient care and reported abnormal findings for timely interventions
- Mentored new CNA students and supported skill development
- Maintained a safe, clean, patient-centered environment
Administrative Assistant
CommuniCare Health Centers
09.2021 - 08.2023
- First point of contact for patients in Behavioral Health across multiple sites
- Administered drug tests for patients referred by County Child Protective Services and Probation
- Scheduled appointments, registered patients, and directed them to clinicians
- Educated patients about behavioral health and substance use disorder services
Personal Attendant
Serenity SLS, LLC
02.2020 - 03.2020
- Assisted individuals with autism and developmental disabilities in daily living and social activities
- Supported cooking, cleaning, and recreational tasks
- Helped clients achieve personal goals for independence
Student Intern
Ampla Health
09.2018 - 05.2019
- Developed and launched the Alpha Recovery Centers Suboxone Program for opioid-dependent patients
- Analyzed countywide opioid usage data to inform program policies
- Created policies and procedures for program operations
- Learned and navigated EHR system E-Clinical Works
Request Processor
Liberty Healthcare Corporation
03.2017 - 08.2017
- Managed ~60 personal care assessment requests in a fast-paced environment
- Verified and updated member information per PHI regulations
- Built strong relationships with seniors, members, and healthcare providers
Education
Certified Nursing Assistant (CNA) Program - CNA Number: 01288162
Sac Med Training
Sacramento, CA 01.2024 - 02.2025
Bachelor of Arts (BA) in Political Science -
University of Wisconsin-Madison
Madison, WI 08.2011 - 05.2015
Skills
Clinical Skills
- Patient assessments, vital signs monitoring, and EHR documentation
- Activities of daily living (ADLs): bathing, feeding, hygiene, mobility, skin/oral care
- Care for seniors, individuals with developmental disabilities, and behavioral health patients
- HIPAA compliance and infection control standards
- Collaborative teamwork with nurses and clinical staff
Technical Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- EHR systems experience, including E-Clinical Works
- Patient registration, scheduling, and data entry
Professional & Interpersonal Skills
- Mentoring and training CNA students
- Strong communication and teamwork in clinical and administrative settings
- Compassionate patient care and relationship-building
- Efficient in fast-paced, deadline-driven environments
Hobbies and Interests
- Reading broadly on a variety of subjects
- Avid cyclist
Timeline
Certified Nursing Assistant (CNA)
ACC Care Center
06.2024 - 07.2025
Certified Nursing Assistant (CNA) Program - CNA Number: 01288162
Sac Med Training
01.2024 - 02.2025
Administrative Assistant
CommuniCare Health Centers
09.2021 - 08.2023
Personal Attendant
Serenity SLS, LLC
02.2020 - 03.2020
Student Intern
Ampla Health
09.2018 - 05.2019
Request Processor
Liberty Healthcare Corporation
03.2017 - 08.2017
Bachelor of Arts (BA) in Political Science -
University of Wisconsin-Madison
08.2011 - 05.2015