William Degenstien
Calgary,AB
Overview
13
13
years of professional experience
Work History
Parking Lot Attendant
Imperial Parking, LLC
Calgary, AB
05.2020 - 11.2022
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Monitored parking space availability to direct customers to open spots quickly.
- Directed patrons to designated parking spaces.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Responded to emergencies by directing traffic during emergency situations.
- Assisted with parking lot security to deter theft and other criminal activities in parking lots.
- Facilitated vehicle flow by managing traffic control and parking in assigned area
- Used hand signals or flashlights to direct motorists to parking areas or parking spaces
- Monitored parking space availability to direct customers to open spots quickly
- Answered general questions about parking fees, facilities, and directions
- Directed patrons to designated parking spaces
Gate Attendant
Stampede
Calgary, AB
07.2017 - 07.2017
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
- Interviewed clients to assess needs and determine most suitable needs and services.
- Responded to website and email inquiries within 3 business days to maintain customer satisfaction and generate positive reviews
- Monitored gate areas and addressed security situations with management.
- Worked effectively in fast-paced environments.
Cashier/Store Associate
TARGET CANADA
Calgary, AB
01.2013 - 02.2015
- Maintaining cleanliness of an store
- Cart retrieval
- Customer service
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
Greeter/Floor Associate
Zellers Canada
Calgary, AB
01.2010 - 01.2013
- Store closed)
- Greeting customers
- Checking receipts
- Cashier
- Maintaining cleanliness of the store
- Cartretrieval
- Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction ratings 50%
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
Education
High School Diploma -
ST MARY'S HIGH SCHOOL
Calgary, AB06.1974
No Degree - Workplace Skills Training
MOUNT ROYAL COLLEGE
Calgary, AB06.1981
Professional Cook Training TWO YEARS
SAIT
Calgary, AB06.1976
Skills
- Clear Spoken Communication Skill
- Guest Satisfaction
- Patrol Lots
- Inspect Vehicles
- Customer Interaction
- Traffic Routing
- Lot Monitoring
- Car Parking
Timeline
Parking Lot Attendant
Imperial Parking, LLC
05.2020 - 11.2022
Gate Attendant
Stampede
07.2017 - 07.2017
Cashier/Store Associate
TARGET CANADA
01.2013 - 02.2015
Greeter/Floor Associate
Zellers Canada
01.2010 - 01.2013
High School Diploma -
ST MARY'S HIGH SCHOOL
No Degree - Workplace Skills Training
MOUNT ROYAL COLLEGE
Professional Cook Training TWO YEARS
SAIT
WORK REFERENCES
DALE CENA 403 681-4495 403 710-2402 SUPPORT WORKER
BRUCE HOWELL 403 717-7691 403 813-2675 SMALL TRUSTEE
BEN GRAHAM 403 681-7594 PROGRAM COORDINATOR CALGARY SCOPE SOCIETY