Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Dana

Madera

Summary

Driven and results-oriented Business Management student with over 3 years of hands-on, customer-facing sales experience. Known for exceeding sales goals, building strong client relationships, and quickly mastering technical products and solutions. Highly skilled in problem-solving, communication, and leveraging technical knowledge to deliver value and drive business growth. Seeking a part-time/ full-time role in sales or sales engineering where I can combine my passion for connecting with customers, analytical mindset, and goal-oriented approach to make an immediate impact.

Overview

4
4
years of professional experience

Work History

Sales Specialist

Lowe's Home Improvement
Madera
09.2022 - Current
  • Delivered exceptional customer ser-
    vice to 50+ customers daily, improving workflow efficiency.
  • Demonstrated product features and benefits to enhance customer understanding.
  • Analyzed customer feedback to improve service delivery and product offerings.
  • Engaged customers to understand needs and recommend suitable products.

Mechanical Engineering Intern

Madera Jet Center
Madera
06.2022 - 09.2022
  • Applied systematic problem-solving techniques to resolve F-18 production line issues, improving workflow efficiency by 20%.
  • Managed inventory and procurement for specialized aircraft parts, ensuring timely project completion.
  • Assisted in inspection and repair of hydraulic and structural systems, diagnosing malfunctions and maintaining safety standards.

Sales Associate

Home Depot
Madera
02.2022 - 06.2022
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.

Education

Bachelor of Science - Business Management 3.7 GPA

California State University, Fresno
Fresno, CA
05-2026

Associate of Science - Business Administration And Management 3.9 GPA

Clovis Community College
Clovis, CA
05-2024

Skills

  • Sales & Communication
    Customer relationship management, upselling, cross-selling, conflict resolution
  • Negotiation & Persuasion
  • Relationship Building & Client Retention
  • Product Demonstration & Technical Expertise
  • Computer Modeling
    SolidWorks, AutoCAD, CAM software,
    Microsoft Office Suite
  • Languages
    Fluent in English, conversant in Spanish
  • Regularly outperformed monthly sales objectives

Timeline

Sales Specialist

Lowe's Home Improvement
09.2022 - Current

Mechanical Engineering Intern

Madera Jet Center
06.2022 - 09.2022

Sales Associate

Home Depot
02.2022 - 06.2022

Bachelor of Science - Business Management 3.7 GPA

California State University, Fresno

Associate of Science - Business Administration And Management 3.9 GPA

Clovis Community College

Similar Profiles

CREATE PROFILE
William Dana