William Cresswell
Glace Bay,NS
Summary
Versatile and detail-oriented professional with a track record of accuracy in data entry and administrative support, demonstrated at IRCC. Skilled in office administration and adaptability, I excel in fast-paced environments, ensuring data integrity and quality control. Proven efficiency while maintaining confidentiality and fostering strong client relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Data Entry Clerk
IRCC
09.2023 - 05.2024
- Executed data entry tasks with precision and speed.
- Managed and organized documents for data entry tasks.
- Used computer software to store and retrieve data.
- Adhered to company policy and procedures.
- Performed data verification to maintain accuracy.
- Ensured accuracy by cross-referencing input data with source documents.
- Followed data entry protocols, rules and regulations.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with government policies.
Home Meal Replacement Clerk/Pre-Made Food Counter
Superstore SuperValue, Glace Bay
12.2022 - 02.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Ensured cleanliness of workspace and performed tasks like food handling, order taking, and item pricing.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Executed order taking and food preparation management with efficiency.
- Assigned prices to products.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
Virtual Reality Customer Service Presentative
Fortress of Louisbourg Association
06.2022 - 09.2022
- Resolved customer inquiries efficiently.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Worked closely with team to enhance client satisfaction.
- Adapted promptly and effectively to changes in work assignments.
- Maintained up-to-date knowledge of product and service changes.
Janitor
Centre Scolaire-Etoile De L'Acadie (French School)
08.2021 - 10.2021
- Emptied trash and recycling bins to maintain cleanliness.
- Maintained and Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
Seascape Building Maintenance Inc
Landscaping
06.2021 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced landscape aesthetics by clearing weeds and managing mulch application.
Education
High School Diploma -
Centre Scolaire - Etoile De L'Acadie
Sydney, NS06-2023
Skills
- Data entry and processing
- Accuracy and attention to detail
- Good problem solving skills
- File management & Administrative support
- Quality control and Data integrity
- Adaptability and flexibility
- Take directions well
Accomplishments
Graduated High School with Honours Distinction
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
-Food Handlers Certificate
-Federal Reliability Security Verification
-Drivers Education Training
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Robotics
- Digital Art and Animation
- Music
Timeline
Data Entry Clerk
IRCC
09.2023 - 05.2024
Home Meal Replacement Clerk/Pre-Made Food Counter
Superstore SuperValue, Glace Bay
12.2022 - 02.2023
Virtual Reality Customer Service Presentative
Fortress of Louisbourg Association
06.2022 - 09.2022
Janitor
Centre Scolaire-Etoile De L'Acadie (French School)
08.2021 - 10.2021
Seascape Building Maintenance Inc
Landscaping
06.2021 - 08.2021
High School Diploma -
Centre Scolaire - Etoile De L'Acadie
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