Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
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William Comeau

Beaconsfield,QC

Summary

Proven in delivering exceptional customer support and sales results, I excel in complaint handling and client relationship building, honed at Avjet TSAS and other roles. Skilled in payment processing and computer applications, I thrive in fast-paced environments, significantly enhancing customer satisfaction and loyalty through effective communication and patience.

Overview

3
3
years of professional experience

Work History

Passenger Service Agent

Avjet TSAS
07.2024 - Current
  • Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
  • Resolved passenger issues with empathetic communication and effective problem-solving techniques.
  • Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
  • Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
  • Educated passengers on safety procedures and provided assistance to disabled passengers

Sales Associate

Reno Depot
05.2023 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.

Crew Member

McDonald's Restaurant
04.2021 - 05.2023
  • Worked front counter, drive-thru and kitchen.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.

Education

High School Diploma -

College Bourget
Rigaud, QC
06.2024

Skills

  • Customer Support
  • Patience and Tolerance
  • Complaint Handling
  • Sales experience
  • Client Relationship Building
  • Payment Processing
  • Computer Skills
  • Listening Skills

Languages

English
Native or Bilingual
French
Native or Bilingual

Hobbies

- Mechanics

- Fashion Design

- Learning

Timeline

Passenger Service Agent

Avjet TSAS
07.2024 - Current

Sales Associate

Reno Depot
05.2023 - 07.2024

Crew Member

McDonald's Restaurant
04.2021 - 05.2023

High School Diploma -

College Bourget

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William Comeau