William Cole
San Jose
Summary
Dynamic server and sales associate known for exceptional customer service and effective communication. Experienced in training teams and managing diverse clientele. Prepared to contribute to impactful service and operational excellence.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Financial Investment Strategist
William Cole
San Jose
08.2025 - Current
- Analyzed market trends to identify opportunities and inform business decisions.
- Analyzed industry trends and identified opportunities for business growth.
- Developed strategic marketing plans to enhance brand visibility and market reach.
- Led strategic initiatives that improved operational efficiency across departments.
Server
Las Brisas Southwest Steakhouse
Lubbock
02.2013 - 08.2025
- Provided excellent customer service in a fast- paced fine dining environment.
- Managed table assignments and ensured timely service for guests.
- Collaborated with kitchen staff to fulfill special dietary requests.
- Assisted in training new servers on restaurant procedures and standards.
- Maintained knowledge of wine selections and pairings for recommendations.
Sales Associate
Park Place Lexus
Grapevine
07.2017 - 10.2018
- Assisted customers in selecting vehicles based on preferences and needs.
- Provided detailed information about vehicle features, pricing, and financing options.
- Collaborated with the sales team to achieve monthly sales goals and targets.
- Managed customer inquiries through phone, email, and in-person interactions.
Education
Bachelor of Science -
Texas Tech University
Lubbock, TX 08.2012 - 05.2017
Skills
- Problem solving
- Customer service
- Sales techniques
- Conflict resolution
- Strong work ethic
- Task prioritization
- Time management
- Critical thinking
- Negotiation skills
- Wine pairing
Timeline
Financial Investment Strategist
William Cole
08.2025 - Current
Sales Associate
Park Place Lexus
07.2017 - 10.2018
Server
Las Brisas Southwest Steakhouse
02.2013 - 08.2025
Bachelor of Science -
Texas Tech University
08.2012 - 05.2017