William Brummel
Grass Valley
Summary
Dynamic and dedicated professional with a strong background in customer service at Pine Street Burgers. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in multitasking and maintaining high standards of cleanliness and safety, contributing to a positive dining experience and boosting repeat customer rates.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Pine Street Burgers
10.2022 - 01.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Responsible for cash and card transactions
- Responsible for opening, and closing shifts
Crew Member
Round Table Pizza
05.2022 - 08.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Boosted repeat customer rates by providing friendly and engaging service.
Education
No Degree - General Studies
Nevada Union High School
Grass Valley, CAHigh School Diploma -
Bear River High School
Grass Valley, CA06-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Attention to detail
- Flexible schedule
- Integrity and honesty
- Safety
- Valid Driver's license
- Preventive Maintenance
- Brake systems
- Belt and hose replacements
- Fluid exchanges
- Filter replacements
- Grease and lubricant application
- Detailing and cleaning
Certification
Valid Drivers Liscense
Timeline
Crew Member
Pine Street Burgers
10.2022 - 01.2023
Crew Member
Round Table Pizza
05.2022 - 08.2022
No Degree - General Studies
Nevada Union High School
High School Diploma -
Bear River High School
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