William Baynes

Welder 10/2022 - 08/2023

• Prepared welding equipment to perform advanced welding work.
• Maintained safety by wearing protective equipment, staying alert and following procedures.
• Chipped away debris and thick crusts of rust, slag, and other materials to ready surfaces for welding.
• Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
• Troubleshot technical issues during the welding process, minimizing downtime on projects.
• Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
• Utilized blueprints and diagrams to compare finished products against design specifications.
• Increased production efficiency with expert time management skills and adherence to project deadlines.
• Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
• Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
• Mentored junior welders, sharing knowledge to enhance their skill sets and career development.

Flange Builder 08/2023 - 02/2024

• Fabricated shop parts directly from blueprints.
• Inspected welds and checked critical measurements to meet specifications.
• Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
• Assisted in blueprint reading and interpretation for accurate alignment of parts during assembly process.
• Optimized material usage by accurately measuring and cutting required components prior to welding.
• Collaborated with team members for seamless project execution, improving overall productivity.
• Conducted thorough inspections of welds to ensure adherence to industry standards and codes.

Crane Operator 02/2024 - 03/2025

• Reduced workplace accidents through strict compliance with safety regulations and guidelines by conducting thorough equipment inspections and maintaining proper crane operation procedures.
• Conducted regular toolbox talks discussing safe lifting practices, accident prevention measures, and proper communication with teammates.
• Operated overhead, gantry and remote control cranes in according to safety processes and established procedures.
• Utilized mastery of diverse slings, shackles and spreader bars to meet specific project needs.
• Used hand signals, verbal communication and radio to reduce risks in coordinating crane movements.
• Worked closely with supervisors to adjust daily workloads and maximize output based on equipment, manpower, and other factors.
• Consistently met daily production goals through effective time management skills while also focusing on safety precautions.
• Performed daily safety checks to achieve safe operating condition of equipment.
• Proactively addressed potential issues before they became problematic through careful observation during operation hours.
• Streamlined material handling processes, optimizing workflows for faster project completion without compromising quality or safety standards.
• Maintained detailed records of completed tasks, providing essential documentation for future reference or regulatory compliance purposes.
• Performed critical lifts requiring expert precision, showcasing exceptional knowledge of weight limitations and balance points for different load types.
• Demonstrated strong problem-solving skills during unexpected situations, quickly adapting to changes and making informed decisions under pressure.
• Demonstrated adaptability by proficiently operating various types of overhead cranes in diverse settings and conditions.
• Upheld a clean working environment by properly organizing tools, cables, slings, chains after every shift ensuring easy access when needed.
• Assisted in training new crane operators, sharing expertise and fostering a culture of safety within the team.

Quick Lube Technician 05/2022 - 08/2022

• Greeted customers with a friendly attitude and answered questions about oil changes and other services.
• Reduced wait times for customers by streamlining the oil change process and working effectively with team members.
• Enhanced service quality through adherence to company standards while performing oil changes, filter replacements, and other routine maintenance tasks.
• Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
• Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
• Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
• Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
• Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
• Recommended additional services based on vehicle inspection findings, helping customers stay proactive about their car care needs.
• Ensured a clean, neat, and safe work environment by following company guidelines and maintaining equipment regularly preventing safety hazards
• Result Expanded knowledge of various makes/models of vehicles through consistent hands-on experience.

Parts Specialist 07/2021 - 10/2021

• Served customers in-store and by telephone to answer questions and place orders.
• Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
• Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
• Examined returned parts for defects and exchanged defective parts or refunded money.
• Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
• Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
• Researched vehicles and parts via physical catalogs and electronic means.
• Adhered to company guidelines for performance and compliance.
• Maintained a clean and organized workspace, promoting a positive shopping experience for customers.

Retail Service Specialist 10/2021 - 05/2022

• As and RSS I now support the Store Manager and Assistant Manager in areas of sales, customer service, and store operations.
• Managed and motivated employees to be productive and engaged in work.
• Assured that team members adhered to their work schedules as posted.
• Enhanced customer satisfaction by providing exceptional service and expert product knowledge.
• Fulfilled customers' special requests for merchandise and delivery times.
• Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
• Managed returns process efficiently by adhering to store policies while ensuring customer satisfaction in all cases of merchandise exchange or refund requests.
• Reached out to vendors outside usual network to find parts not available from traditional sources.
• Read and studied catalogs to identify new market parts and capitalize on emerging trends.
• Monitored stock levels proactively throughout shifts—anticipating restocking needs before items depleted—to avoid disappointing customers searching for specific sizes or colors.
• Worked flexible schedule and extra shifts to meet business needs.
• Processed customer payments, generated bills, and filled out warranty cards.
• Conducted cash handling, credit card transactions, and register closeout at end of business day.
• Contributed to positive teamwork dynamics by pitching in whenever needed, supporting colleagues during busy periods or staff shortages.
• Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
• Performed store opening/closing tasks such as doing day end/start procedures, verifying and securing money deposits, all security lights are on, securing the building, arming/disarming security alarms all according to company policy.
• Trained and mentored junior employees on regulations, best practices, and performance strategies.