William Ash
Montreal
Summary
I am a passionate teacher looking for a career change and new challenges, who will bring enthusiasm and hard work to any position. Through my experience in retail and restaurants, I have learned a lot about customer service and how to communicate effectively. This is something further developed in my experience as a teacher, where I also learned skills in deadline and workload management as well as cooperation with colleagues. I am a fast learner and eager to understand and progress in new environments.
Overview
9
9
years of professional experience
Work History
English as a Second Language (ESL) Teacher
Upper Madison College
04.2023 - 09.2023
- Educated students in basics of English grammar and conversational speaking.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Developed activities and integrated technology to diversify instruction.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
English as a Second Language (ESL) Teacher
Escape Campus Italia
12.2020 - 03.2022
- Administered and graded tests and assignments to evaluate student progress.
- Assisted director of school in the administration of students and other teachers.
- Adapted resources for use in online classrooms
English as a Second Language (ESL) Teacher
York School Of English
08.2020 - 12.2020
- Lesson planning for classes of Young Learners and Adults
- Suitable language grading for mixed ability groups
- Combining online and in-class teaching
English as a Second Language (ESL) Teacher
Frankie's Academia De Ingles
09.2019 - 07.2020
- Lesson planning for range of ages and levels
- Classes in an academy and primary school
- Leading extra-curricular activities
Insurance Claims Handler
Haven Claims
10.2018 - 08.2019
- Customer service facing - serving clients by phone, email and letter
- Member of First Response Unit, providing care to clients in event of incident or issue
- Liaising with other teams to investigate claims
Catering Assistant
Kalimera
05.2018 - 09.2018
- Front of house and kitchen assistant for a street food vendor at big events and festivals throughout the UK
- Organizing and dealing with order rushes at peak times
- Cleaning and hygiene of food preparation areas and the kitchen
Catering Assistant
MSV Brands Hatch
09.2014 - 06.2018
- Front of house at a fast food vendor at a motor racing circuit, serving breakfasts and lunches
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Retail Sales Associate
Moss Bros
06.2016 - 01.2018
- Store assistant in an up-market suit shop, selling and renting outfits and accessories
- Assisted with stock management of weekly deliveries
- Quick to obtain a good knowledge of the retail in order to help customers as best as possible
Bartender
Byron Burger
10.2014 - 03.2015
- Following orders taken by waiting staff providing soft and alcoholic drinks, milkshakes and deserts.
- Ensured stock levels were up to date throughout shifts in order to serve high customer volumes during special events, nights, and weekends.
- Followed strict recipes and drink measurements to minimize product used.
Education
Francisation - Niveau 7
Centre Lartigue
Montreal, QC12.2023
CELTA - Teaching English As A Second Language, TESL
International House
London, UK07.2019
Bachelor of Arts - Anthropology And International Development
University of Sussex
Brighton, UK07.2018
Skills
- Communication
- Customer Service
- Decision Making
- Order Accuracy
- Organization and planning
- Cooperation and team work
- Can communicate fluently in French
- Intermediate Spanish and Portuguese
Timeline
English as a Second Language (ESL) Teacher
Upper Madison College
04.2023 - 09.2023
English as a Second Language (ESL) Teacher
Escape Campus Italia
12.2020 - 03.2022
English as a Second Language (ESL) Teacher
York School Of English
08.2020 - 12.2020
English as a Second Language (ESL) Teacher
Frankie's Academia De Ingles
09.2019 - 07.2020
Insurance Claims Handler
Haven Claims
10.2018 - 08.2019
Catering Assistant
Kalimera
05.2018 - 09.2018
Retail Sales Associate
Moss Bros
06.2016 - 01.2018
Bartender
Byron Burger
10.2014 - 03.2015
Catering Assistant
MSV Brands Hatch
09.2014 - 06.2018
Francisation - Niveau 7
Centre Lartigue
CELTA - Teaching English As A Second Language, TESL
International House
Bachelor of Arts - Anthropology And International Development
University of Sussex
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