Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Willam Soule

Collingwood,ON

Summary

Dynamic Security Supervisor with extensive experience at Commissionaires Ottawa, excelling in team leadership and emergency response. Proven track record in staff training and incident reporting, enhancing security protocols and operational efficiency. Skilled in CCTV monitoring and fostering collaboration among team members to ensure a safe environment for all stakeholders.

Overview

47
47
years of professional experience

Work History

Security Supervisor

Commissionaires Ottawa
06.2025 - 08.2026
  • Trained new security staff on operational procedures and emergency response protocols.
  • Developed incident reports detailing security breaches and recommended preventive actions.
  • Collaborated with law enforcement agencies during investigations and emergency situations.
  • Monitored surveillance systems to detect suspicious activities and ensure prompt responses.
  • Facilitated communication between team members to enhance situational awareness and teamwork.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.

Snow Groomer Operator

Sudbury Trail Plan Corporation
11.2023 - 03.2025

Temporary Seasonal Operation Plan provided by STPC


Cold weather clothing provided by employee for operation of groomer


Use of communication equipment during of operation with base command


Perform inspection on machine at start of shift and record in maintenance log


Operated groomer machine in a safe and responsible manner

Completed daily operation sheets with the following information.

*list of all trails groomed

*trail conditions

*time shift started

*time shift ended

*start and end time of machine engine hour meter

*amount of fuel put into groomer during shift

*maintenance sheets required for any work on the

machine during the shift.

*groom only STPC trails no off site use at all







Transportation Operator

Canadian Red Cross
06.2015 - 08.2017
  • Operated transportation vehicles to ensure timely delivery and adherence to schedules.
  • Conducted pre-trip inspections to maintain safety and compliance with regulations.
  • Managed logistics for efficient routing and load optimization, enhancing delivery effectiveness.
  • Assisted in training new operators on safety protocols and operational procedures.
  • Monitored vehicle performance, reporting issues to maintenance for prompt resolution.
  • Collaborated with dispatch team to coordinate schedules and respond to changes in real-time.
  • Maintained accurate logs of deliveries, ensuring regulatory compliance and accountability.
  • Communicated effectively with customers regarding estimated delivery times, addressing concerns promptly to maintain strong relationships.
  • Completed routes smoothly to maximize productivity and minimize delays.
  • Completed pre- and post-trip inspections and promptly reported issues to supervisor.
  • Improved on-time delivery rates through effective scheduling and dispatch coordination.
  • Developed rapport with clients through professional communication skills, leading to increased repeat business opportunities.
  • Adhered to all company policies, federal regulations, and industry standards while operating vehicles safely and efficiently under various road conditions.
  • Managed paperwork accurately, ensuring timely submission of required documentation such as bills of lading or proof-of-delivery receipts.
  • Answered passenger questions and provided information about schedules, routes, ticket payment options and vehicle and company regulations.
  • Parked vehicles at loading areas so passengers could board.
  • Guaranteed safe and on-time passenger arrival by closely monitoring passenger and route safety and enforcing regulations.
  • Followed strict delivery schedules and routes to deliver cargo and products on various types of vehicles according to tight timetables.
  • Watched weather and safety conditions to adapt routes and maintain standards.

Police Sergeant

Ontario Provincial Police
03.1979 - 09.2010
  • Supervised daily operations, ensuring adherence to policies and procedures.
  • Coordinated resource allocation for effective incident response and community safety initiatives.
  • Mentored junior officers, fostering professional development and enhancing team capabilities.
  • Developed training programs to improve officer performance and operational effectiveness.
  • Analyzed crime trends to implement proactive policing strategies and community engagement efforts.
  • Engaged with community stakeholders to strengthen relationships and enhance public trust in law enforcement.
  • Supervised and coordinated daily operations of patrol shifts of up to 15 officers.
  • Served as mentor and role model to junior officers.
  • Answered emergency calls for help from citizens and business owners.
  • Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
  • Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
  • Mentored junior officers, providing guidance on best practices for policing techniques and career advancement opportunities.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Led shift briefings to inform officers of properties to check and individuals of note in local areas.
  • Provided critical incident command during emergency situations, directing response efforts to protect public safety swiftly.
  • Developed and maintained positive relationships with community members.
  • Coordinated special event security details, working closely with organizers to ensure public safety during large gatherings.
  • Facilitated communication between command staff and subordinates, promoting transparency and resolving conflicts efficiently.
  • Motivated and trained squad members to become proficient with equipment and daily tasks.
  • Oversaw evidence collection and management to maintain proper chain of custody in criminal cases.
  • Conducted internal investigations, addressing both ethical violations and procedural discrepancies among officers.
  • Established and enforced employee performance policies.
  • Strengthened inter-agency cooperation, fostering partnerships with other law enforcement agencies for joint initiatives.
  • Directed traffic enforcement initiatives, significantly reducing number of road accidents in high-risk areas.

Education

GED -

Chippewa Secondary School
North Bay, ON
06-1974

Skills

  • Team leadership
  • CCTV monitoring
  • Staff management
  • Security personnel training
  • Safety and security procedures
  • Security management
  • Patrol operations
  • Daily incident reporting
  • Staffing and scheduling
  • Emergency response
  • Emergency management

Languages

English
Professional Working

Timeline

Security Supervisor

Commissionaires Ottawa
06.2025 - 08.2026

Snow Groomer Operator

Sudbury Trail Plan Corporation
11.2023 - 03.2025

Transportation Operator

Canadian Red Cross
06.2015 - 08.2017

Police Sergeant

Ontario Provincial Police
03.1979 - 09.2010

GED -

Chippewa Secondary School
Willam Soule