Willa Jaggi
Toronto
Summary
I have a strong background in data analysis and customer relationship management, looking to work in customer-centric roles. Proven ability to resolve complex issues and enhance team collaboration.
Overview
3
3
years of professional experience
Work History
Research Assistant
CERC, Health & Equity Department, TMU
11.2024 - 04.2025
Customer Service and Outreach Assistant
Recreations & Athletics TMU
05.2024 - 08.2024
Business Development Intern
Talk Media, Trans-Media Zone, TMU
11.2023 - 03.2024
Server/ Food Store Clerk
Daniel Et. Daniel Catering
02.2023 - 03.2023
Client Account Representative
Manulife Insurance
11.2021 - 05.2022
Education
Journalism
Toronto Metropolitan University
Toronto, ON04-2026
Skills
- Data analysis, data entry, attention to detail, quantitative and qualitative analysis
- administrative skills including calender management, office orders, scheduling appointments and customer relationship management
- Good at problem resolution, team-work and coordination, complaint handling, document processing
- Multilingual in Hindi, Punjabi and Spanish
Timeline
Research Assistant
CERC, Health & Equity Department, TMU
11.2024 - 04.2025
Customer Service and Outreach Assistant
Recreations & Athletics TMU
05.2024 - 08.2024
Business Development Intern
Talk Media, Trans-Media Zone, TMU
11.2023 - 03.2024
Server/ Food Store Clerk
Daniel Et. Daniel Catering
02.2023 - 03.2023
Client Account Representative
Manulife Insurance
11.2021 - 05.2022
Journalism
Toronto Metropolitan University
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