Will Rossetto
Redding
Summary
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
The Home Depot
Redding, CA
04.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Coordinated with stock team to expedite restocking of high-demand items.
Pool Cleaner
Leo’s Pool and Spa
10.2020 - 12.2020
- Brushed walls, cleaned tiles and vacuumed pool floors to prevent build-up of grime and algae.
- Improved pool water quality by performing regular chemical testing and adjusting treatment levels accordingly.
- Reduced algae growth with regular brushing of pool walls and floor, ensuring a clean and inviting atmosphere for swimmers.
- Skimmed pool surfaces before emptying skimmer baskets.
- Prevented costly pool repairs by routinely checking pumps, filters, and other essential equipment for optimal functionality.
- Kept accurate records of all services performed per visit using handheld devices or paper logs as needed.
Cashier
KFC
08.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Car Wash Detailer
Premier Oil Change
Redding, CA
02.2021 - 06.2021
- Improved overall car wash efficiency with meticulous attention to detail in each task.
- Promoted repeat business through exceptional customer service and attention to individual needs.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Conducted thorough inspections before releasing vehicles back to customers, ensuring complete satisfaction with services provided.
- Collaborated with team members to complete high-volume tasks, ensuring timely completion of all jobs.
- Applied wax and sealants to exterior of vehicles and equipment.
Drive-Thru Cashier
Carl’s Jr
Redding Ca
03.2020 - 01.2021
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Assisted customers with menu items and accurate order fulfillment.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Developed strong communication skills while interacting with diverse clientele daily.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
Dishwasher
Nello’s Place
Redding Ca
08.2019 - 01.2020
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Education
Pioneer High School
Redding, CA03.2020
Skills
- Customer service
- Problem-solving
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Store opening and closing
- Flexible schedule
- Relationship building
- Upselling strategies
- Product merchandising
- Merchandise display
- Friendly and outgoing
Timeline
Retail Sales Associate
The Home Depot
04.2022 - Current
Cashier
KFC
08.2021 - 04.2022
Car Wash Detailer
Premier Oil Change
02.2021 - 06.2021
Pool Cleaner
Leo’s Pool and Spa
10.2020 - 12.2020
Drive-Thru Cashier
Carl’s Jr
03.2020 - 01.2021
Dishwasher
Nello’s Place
08.2019 - 01.2020
Pioneer High School